Job Description

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.


A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.


MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group - one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Investigate and negotiate settlement on motor claims Respond to correspondence and provide efficient phone service to clients Instruct support staff on reserve provision and registration requirements and verify data entries for files setup Review claim files including monitoring of recoveries, setting of reserves, clients and intermediaries management, assignment of solicitors & surveyors Provide a technical reference point for queries Approve claims payment Train and assist junior staff Assist superior on big claims handling Undertake any other duties as may be assigned

QUALIFICATIONS

Tertiary education Relevant qualifications in general insurance

OTHER INFORMATION

Motor claims handling experience Claims technical know-how Technical knowledge of underwriting including reinsurance Analytical skill Conceptual skill Communication skill Negotiation skill
Please note that your application will be sent to and reviewed by the direct employer - MSIG Insurance (Singapore) Pte Ltd