Job Description

Design, Development & PartnershipThe Learning and Professional Development Division (LPDD) seeks a highly motivated and results-oriented Senior Manager to join our dynamic team. In this position, you will play a key role in supporting the Division to develop and implement strategies to build a strong professional identity for Training &Adult Education (TAE) professionals (including individuals and enterprises). You will also leverage outreach, partnerships, community building, stakeholder management, and CRM expertise to cultivate a thriving Adult Education Network (AEN).What You Will Be DoingThe successful candidate will report to Assistant Director, Adult Education, Learning, and Development (AELD), with the following key responsibilities:Key Responsibilities:

• Provide inputs to develop and execute outreach strategies through targeted communication channels to connect TAE professionals with SUSS-IAL.
• Forge strong partnerships with TAE professionals, affinity groups (e.g. Special Interest Groups (SIGS)), and enterprises to expand engagement opportunities.
• Foster a vibrant AEN community through innovative and inclusive programmes and events.
• Manage relationships with key stakeholders (e.g. AEN members, AE volunteers, AE leaders including SIG Chairs, AE Mentors, AEPs) ensuring their voices are heard and valued.
• Collaborate across teams to develop and implement a robust Customer Relationship Management (CRM) system for AELD.
• Utilise data analytics to identify trends and target AEN outreach and engagement efforts.

Job Requirements

• Tertiary qualifications, preferably in education (or adult learning), public relations or a related field.
• At least 5-7 years of relevant experience in corporate relations, higher education administration, community engagement, non-profit management or a related field, preferably in the adult education sector.
• Possess a good understanding of the Training and Adult Education (TAE) sector.
• Proven track record of developing and implementing successful outreach and partnership engagement strategies.
• Strong relationship-building skills and a passion for fostering connections.
• Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
• Experience with CRM systems and data analysis a plus.
• In-depth understanding of social media platforms and best practices for AEN engagement a plus.
• Ability to work independently and as part of a collaborative team.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What Do We OfferAt SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Singapore University of Social Sciences