Job Description

Job Title: Senior Executive, Digital Learning OpsJob Type: Contract - 2 YearsJob Location: Buona Vista, Singapore(This is an outsourced role)What you will be working on Engage internal and external stakeholders to develop and curate content on Client's digital learning platforms Manage incidents that stakeholders face with the digital learning platforms by tracking, identifying, and resolving issues independently or cross-functionally Develop and facilitate training workshops for stakeholders that come on board client's digital learning platform as tenants Participate in user application tests (UATs) to ensure optimal user experience for product release updates and defect resolutions Monitor and analyze tenants' usage of the digital learning platform to recommend content curation and updates Support any other administrative and operational duties such as contract administration, billing, processing of invoicesWhat we are looking for At least 2 years of experience in developing and implementing digital learning solutions in a customer-facing setting Strong interest and aptitude in digital learning platforms, approaches to digital learning at the workplace, user experience design and other forms of technology-enhanced learning Basic understanding of data analytics, digital measurement and optimisation would be helpful Positive attitude, proactive and customer focused with excellent communication and interpersonal skills Enjoys working in a fast-paced environment, able to manage multiple tasks under deadlines and pressure Able to anticipate potential problems and know when to escalate issues for timely resolution.If you are interested, kindly send your resume (in MS Word format) to Mounika at [ Link removed ] or Nadiah at [ Link removed ] | 64941056 or 62987159All Curriculum Vitae will be treated with strict confidentiality. We regret to inform you that only shortlisted candidates will be notified.Nadiah NasirEA License No: 93C4403EA Personnel No: R1547667
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