Job Description

What the role is:
This role focuses on managing and supporting VITAL Knowledge Management and Record Management systems, encompassing user access, systems administration, and level 1 user support. You will collaborate with vendors for system troubleshooting, conduct user acceptance testing (UAT) for bug fixes, and deliver user training. Beyond system administration, you'll play a crucial role in driving innovation by leading automation initiatives. This position requires a blend of technical expertise in system administration, strong communication skills for user support and training, and project management capabilities to successfully implement Records Management File Plans and spearhead automation efforts within the function.
What you will be working on:
1. VITAL Systems Administration o Provide System administration and user access administration o Provide support for VITAL systems to VITAL and its agencies users o Provide support for implementation of workflows process within VITAL systems o Collaborate and Provide support to vendor for systems troubleshooting o Perform UAT o Conduct production sanity checks after system upgrade/patches/bug fixes o Administer user access rights Review 2. Work with VITAL Record Management Team to implement relevant records file plan and filing 3. Conduct User Training for internal users and external government agencies users for usage of VITAL systems 4. Prepare and conduct monthly access review for relevant VITAL systems 5. Support automation projects using UiPath, Python and data analytic related applications
What we are looking for:

• Strong technical background in Knowledge Management systems specifically with the OpenText content management system and SharePoint o Familiarity with National Archives of Singapore (NAS)'s File plan structures and implementation o Knowledge of UiPath or similar automation tools o Experience in system user training and support o Experience with designing and implementing business processes o Understanding of access management and security principles o Excellent communication skills and attention to detail for access management and security tasks o Excellent organisational and time management abilities with ability to manage multiple projects and priorities o Possess Initiative and Leadership skills for driving automation initiatives o Strong analytical and problem-solving skills o Ability to work independently and as part of a team Note: Kindly submit your application through Careers@Gov only.

About VITAL:
Looking to make an impact in your career? Join VITAL, a department under the Ministry of Finance that is transforming the delivery of corporate services in the Singapore Public Service. As the Central Agency for Corporate Shared Services, we provide HR, Payroll, Finance, Procurement and other essential services to over 100,000 public officers and 100 government agencies. Also as the Robotics & Automation Lead for corporate and administrative services domain, we are at the forefront of driving innovation and technology adoption. More than just an organisation, we are a community committed to creating an inclusive environment that cares for our officers. We prioritise your growth and development, offering exciting career prospects and training opportunities in high-demand skills like Data Analytics, Design Thinking and Robotics Process Automation. We understand the importance of work-life harmony and strive to support our officers in achieving it. If you are a dynamic and innovative team player who aligns with our vision, we invite you to apply and be part of VITAL shaping the future of corporate shared services! Visit us at www.vital.gov.sg or follow us on LinkedIn at www.linkedin.com/company/vital-ministry-of-finance.

Skills Required