Job Description

Job PurposeAs a team member in Corporate Communications, you will contribute to the development and execution of communication strategies aimed at enhancing the company's public image and reputation. Your key responsibilities will include managing media relations, contributing to creating content for social media and supporting other key initiatives in Corporate Communications. You will work closely with cross-functional teams within the company to build goodwill and secure positive media coverage, thereby strengthening SMRT's position as a leading multi-modal transport operator in Singapore.Responsibilities

• Enhance SMRT's reputation by proactively managing public perceptions and building positive relationships with media and stakeholders.
• Coordinate and draft press releases, service announcements, and responses to media inquiries.
• Support and execute publicity plans in collaboration with internal stakeholders, partners and media outlets.
• Ability to respond in a timely manner as a key member of the incident team, supporting in the execution of communication strategies during unplanned events or crises.
• Collaborate with internal departments to align communication strategies with business objectives.
• Support the planning and execution of communication-related events, such as press conferences, media briefings, research and stakeholder engagement activities.
• Monitor media coverage and analyse the effectiveness of communication strategies, providing insights and recommendations for improvement.

Qualifications & Work Experience

• Diploma / Degree in Mass Communications, Public Relations, Marketing or relevant discipline
• At least 3-5 years of experience in corporate communications, media relations, or public relations
• Experience in handling media inquiries, writing press releases, managing communications strategies and projects

Skills

• Excellent verbal and written communication skills, with the ability to craft compelling messages in a timely manner.
• Proactive team player with excellent interpersonal skills to manage campaigns, events and projects.
• Ability to work under pressure and meet tight deadlines.
• Keen eye for details.
• Experience in Crisis Communications is a plus

We regret that only shortlisted candidates will be notified.About SMRT CorporationSMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter we take care of you and your well-being. Your Work Matters your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.Come onboard the SMRT journey today.Vision
Moving People. Enhancing LifestylesCore Values
Respect, Integrity, Safety & Service, Excellence

SMRT Corporation