Job Description

PaCE@NTU plays a crucial coordinating role between SkillsFuture Singapore, the Ministry of Education and various NTU\xe2\x80\x99s entities in promoting CET and lifelong learning. The centre offers a wide range of programmes and courses for working professionals that are curated from various disciplines and conducted via different learning platforms.

Reporting to the Deputy Director, the incumbent will provide quality backend work through detailed planning, logistics, supporting its daily operation to ensure smooth execution of the programmes. The aim is to achieve a high-level of participant satisfaction with NTU\xe2\x80\x99s lifelong learning, which will then achieve our vision of being a leading player in continuing professional education and development in Singapore and overseas.

Responsibilities

Course administration, management and efficient logistical support:

Monitor and process course applications from Training Management System and assist in updating course information into the system to ensure the smooth course registration process.

Prepare the necessary documentation for commissioning of internal and external trainers so that lecturers / trainers are timely appointed

Arrange all the logistics to ensure the smooth and successful running of the programmes /courses

Plan, recommend, brief, and organise manpower to facilitate on-site course/programme operations to ensure timely deliver services to internal and external customers

Liaise with internal stakeholders to ensure the smooth planning and running of programme/course

Attend to queries from public and students pertaining to the programmes/ courses

Manage post training administration:

Update of courses databases to ensure course/programme information is complete and could be collated when needed

Prepare evaluation report after course ended and issuance of eCertificate to course participants

Follow-up on outstanding matters after the courses/programmes to ensure good customer service delivered

Requirements

A recognized Degree in any related field

Minimum 3 years of experience in administration and training support operation

Well-versed in Microsoft Office Application

Proactive team player, able to multi-task and work independently with minimum supervision

Meticulous and able to maintain professionalism under tight deadlines

Hiring Institution: NTU

Nanyang Technological University