Job Description

Career in the HospitalJoin our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.About NUHThe National University Hospital (NUH) is Singapore's leading university hospital, with a proud heritage dating back to 1905 with the establishment of what's now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.About Department and Purpose of the PositionWe are seeking a highly motivated and detail-oriented professional to join our team, primarily providing operational support to Retail Pharmacy Operations while also serving as a Marketing Specialist for various Allied Health & Pharmacy clinical areas under the purview of Chief, Allied Health and Pharmacy. This role is crucial in optimizing our retail pharmacy operations and delivering comprehensive marketing support for the clinical Allied Health & Pharmacy Departments. The successful candidate will assist the Manager in assigned projects from inception to completion.Additionally, as this position is part of the Allied Health & Pharmacy Operation team, candidate should be aware that he/she may be deployed to support different aspects of Allied Health & Pharmacy operation sections whenever needed.You will support Manager and Section Head in AH&P Ops in:Key ResponsibilitiesRetail Pharmacy Operations:

• Collaborate with Retail Pharmacy Enterprise team to enhance inventory management processes, ensuring optimal stock levels and adherence with regulatory standards.
• Support procurement of OPEX and CAPEX items to ensure the retail grounds are well-equipped and ready to meet customer needs.
• Work to harmonize workflows across departments, ensuring that processes are streamlined and effective to support Retail Pharmacy operations.
• Assist in the implementation and support of IT-related and/or Infrastructure-related projects to improve operational efficiency.
• Design and implement effective marketing plans tailored to retail pharmacy.
• Work alongside the Retail Pharmacy Enterprise team to create and execute business plans that align with organizational goals.
• Monitor and analyze retail pharmacy performance metrics to identify areas for improvement.

Marketing Support in Clinical Areas:

• Provide strategic marketing assistance to Allied Health & Pharmacy departments, beyond Retail Pharmacy.
• Assist in the development of promotional materials and patient education materials to support stakeholder engagement.
• Conduct market research to identify trends and opportunities for growth within the pharmacy and broader market.

Project Management:

• Support and manage assigned projects - work with stakeholders to implement initiatives, track project milestones, escalate and resolve issues in a timely manner.

Key Requirements

• At least 4 years of relevant working experience, preferably in the healthcare industry.
• A team player who is able to work independently in a fast-paced environment to meet deadlines.
• Resourceful and meticulous with strong planning and organisational skills.
• Strong interpersonal and communication skills (both written and oral) with the ability to interact with different levels of stakeholders.
• Creative and positive individual with a can do attitude.
• Ability to adapt to change and ambiguous situations.
• Able to use Excel to perform analytics and generate reports to support decision-making.
• Would be a valuable asset if he/she is proficiency in software for designing marketing materials and promotional content.

Closing & ApplicationsWhen you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

National University Health System