Job Description

:The Job

• Security Service Provider Management:

• Supervise security officers, including monitoring of attendance and performance evaluations.
• Provide on-the-job training, guidance and in-house certification to security personnel based on established SOPs.
• Ensure the security service provider follows established protocols and procedures.
• Ensure ground resources execute ad-hoc instructions.
• Monitor security service provider compliance with contractual obligations, including service levels, reporting, and response times.
• Address any discrepancies or concerns with the security service provider.
• Incident Response:

• Respond to security incidents and emergencies as needed, including during non-working hours.
• Rotated Duty Officer (contactable by phone).
• Coordinate with relevant authorities (SPF, CNB, Singapore Customs, HSA, ICA etc.) and stake holders in the event of security breaches or threats.
• Document incidents and prepare follow-up actions.
• Handles basic investigations (interviews, onsite assessment, CCTV reviews).
• Project Management:

• Communicate with potential vendors and follow-up with implementation up to completion to enhance the security of the port.
• Complete administrative duties related to the projects (GRN, capitalisation, invoicing, service report etc.). Lead with meticulous follow-up for various projects implementation.
• Other Responsibilities:

• Participate in security drills and exercises.
• Promote a security-conscious culture within all stakeholders.
• Manages NOI issuance, assignment of the appropriate offence, and any follow-related follow-up.
• Follow-up on insurance claims from third parties for security related damages.
• Any other lawful work instructions by management.

• ITE/Diploma/A Levels with at least 5 years of relevant work experience in the physical security industry.
• Experience in managing security operations with more than 10 security personnel.
• Basic knowledge of local security regulations and laws.
• Certified Port Facility Security Officer (PFSO) with experience in the maritime industry will have an advantage.
• Certification in TOPSIS and/or Conducting Red Teaming will have an advantage.
• Self-starter with minimal guidance from management and a team player with good interpersonal skills.
• Ability to work independently, when necessary.
• Attention to detail and a commitment to security standards

Jurong Port