Job Description

Responsibilities

• Drive success for the programmes \xe2\x80\x93 Setting and tracking of clear KPIs to drive the growth of voucher programme and to manage all expenses within the set budget.
• Achieve operational objectives \xe2\x80\x93 Responsible for the end-to-end operations and to continuously improve/streamline work processes to drive cost optimization and operational efficiency of the voucher programme. To upkeep Standard Operating Procedures (SOP) and to ensure it is strictly adhered to by all relevant teams.
• Merchants\xe2\x80\x99 support and management \xe2\x80\x93 Establish close relationship with merchants by understanding their business and assisting them in the day-to-day operational queries.
• Vendor management \xe2\x80\x93 Management of multiple vendors and to support end-to-end vendor relationship, from contract negotiations to working closely with vendors to meet operational service levels and to provide resolutions to systems or operations issues.
• Cross functions and departments collaboration \xe2\x80\x93 Working closely and coordinating among the different functions and departments to ensure all the respective merchants\xe2\x80\x99 needs and company\xe2\x80\x99s goals are met.

Period:

• Permanent

Location:

• Toa Payoh

Salary:

• Up to $4,500

Working Hours:

• Mon to Fri, 8.30am to 6pm

Requirements

• Degree in Operations or related field with at least 3-5 years of relevant work experience
• Related experience in Vendor Management or Process Improvements will be an added advantage
• Possess strong problem-solving, communication (verbal and written), and influencing/negotiation skills
• Possess good analytics skills for data mining and reporting
• Strong proficiency in Microsoft Word, Excel & Power point
• Excellent team player, willing to learn and able to contribute to an entrepreneurial and dynamic team culture
• Customer service oriented
• Able to multi-task and prioritise operational issues to resolve when under pressure, while maintaining attention to detail
• Digitally savvy with a knack for understanding how things work

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W:

Success Human Resource Centre