Senior/ Front Office Manager Hospitality Industry
Singapore, Singapore
Job Description
Responsibilities
- Oversee front office team and ensure smooth day-to-day front office operation
- Responsible for all administrative functions within front office including front desk, call centre, club lounge and concierge
- Ensure service delivery standards are followed to ensure guests\' satisfaction
- Periodically review, assess and improve SOPs and service standards
- Constant review of financial performance and suggest improvement measures
- Work with reservations and sales team to maximize room occupancy and department revenue Work closely with cross departments to resolve guests issues and complaints
- Ad hoc duties as assigned
Requirements
- Bachelor of Diploma in Hotel Management or equivalent
- At least 3 - 5 years of similar experience
Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.
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Job Detail
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Job IdJD1308448
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned