Job Description

Duties & Responsibilities

Works with Executive Housekeeper in the preparation and management of the Department's operating budget



Supervise the implementation of housekeeping standards and procedures in relation to, Bedroom service , Bathroom service, Cleaning service, Linen maintenance and Public Area Cleanliness



Recommended changes to these standards and training needs on an ongoing basis



Schedule daily, weekly, monthly and quarterly deep cleaning program



Maintain a current and thorough knowledge of all housekeeping systems



Perform Room allocations



Perform Room inspections



Prioritise arrival rooms



Perform routine inspections of all public areas' cleanliness



Liaise with Front Office for guest and hotel requirements



Liaise and follow-up with Engineering on guest room and public area defects



Ensure guest laundry is processed and delivered in a timely manner



Co-ordinate special projects (example site rooms, vermin control, window and carpet cleaning, room inventories)



Anticipate guests' needs and deliver True Responsiveness



Management of lost property for the hotel



Ensure you have complete knowledge of room types, layouts and facilities



Manage storage areas



Maintain adequate stock levels



Complete stock takes as required



Maintain stock levels



Manage & Maintain cleaning equipments



Participate in daily public areas walk to identify areas of improvement



Conducts shift briefings to ensure hotel activities and operational requirements are known



Recommended changes to these standards and training needs on an ongoing basis



Solve employee grievances

Qualification & Requirements:

Minimum Diploma or equivalent plus 3 years' housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.



Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English. Proficient in the use of Microsoft Office.



In return for your hard work, you can look forward to a highly competitive salary and benefits package, including



Duty Meal Allowance



Birthday Off



Medical Benefits



Dental Benefits



Insurance Coverage



25-50% F&B Discount at restaurants within IHG Singapore Hotels



Special Employee Rate at all IHG Hotels worldwide



Room to Grow Opportunities



What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.



And because the Hotel Indigo brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6688 hotels in over 100 countries around the world.


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.