Job Description

Company Description
At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.
We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.
We are home to over 14,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies.
In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based in our Bugis Junction Tower office.
The Senior Payroll & HR Consultant - Modern Award role takes ownership of Modern Award administrative duties, payment processing, and compliance requirements while working closely with our HR Business Partners and Employment Counsel team. The successful candidate will also manage payroll operations across multiple APAC jurisdictions, ensuring adherence to diverse local regulations while providing leadership to the payroll team and project delivery support where required.
This strategic role requires vendor management capabilities and the ability to drive process improvements across our regional operations. The ideal candidate will bring proven payroll experience, understanding of Modern Award frameworks, and a passion for operational excellence in a fast-paced, multi-jurisdictional environment.
Regulatory Compliance Modern Award Management

• Regulation Monitoring: Stay current with key regulatory changes and award decisions, seeking guidance from HR Business Partners and Employment Counsel on compliance applications
• Contract Management: Collaborate with HR Business Partners and Legal Counsel to ensure all Award-covered contracts and addendum letters maintain current compliance standards
• Record Maintenance: Maintain accurate tracking systems for all current and former Award-covered colleagues, including relevant award classifications and specific details

Time & Attendance Administration

• Timesheet Management: Draft and distribute monthly timesheets for Award-covered employees, ensuring manager signatures and adherence to submission deadlines
• Overtime Calculations: Review timesheets against Award overtime requirements, calculate monthly overtime entitlements, and coordinate TOIL agreements or payment processing
• TOIL Administration: Maintain comprehensive TOIL records, tracking accrual and usage dates to ensure ongoing compliance
• Process Standardization: Work with HR Business Partners to map and standardize time and attendance processes across the division

Financial Reconciliation & Compliance

• Annual Reconciliation: Conduct 12-month anniversary reviews of annualized contract employees' payments against Award entitlements
• Leaver Processing: Ensure final payment rectifications are completed within 7 days of an employee's final day
• Payment Accuracy: Verify all payments align with Award requirements and statutory obligations

Process Development & Improvement

• Documentation: Identify gaps and develop comprehensive process mapping and SOP guidelines for Modern Awards
• Continuous Improvement: Stay updated on Australian Modern Awards regulations and apply knowledge to enhance HR processes and initiatives
• Tool Implementation: Deploy process improvements and timesheet management tools as required

Payroll Operations & Multi-Country Compliance

• Payroll Administration: Manage both in-house and outsourced payroll processes across multiple APAC countries
• Compliance Assurance: Ensure accuracy, compliance, and timeliness of all statutory calculations, reconciliations, and submissions
• Regulatory Adherence: Maintain compliance with diverse regulatory requirements across APAC jurisdictions

Collaboration & Project Support

• Project Delivery: Assist in HR initiatives both independently and in partnership with HR Business Partners and APAC HRSSO & Payroll teams
• Stakeholder Management: Serve as primary contact between HRSSO APAC and stakeholders, demonstrating professionalism while challenging assumptions and driving solutions
• Administrative Support: Partner with APAC HRSSO team on operational and administrative matters as needed

Leadership & Mentorship

• Provide guidance, support, and mentorship to junior payroll consultants
• Assist in leading the payroll team in the absence of Payroll Lead/Head of HRSSO & Payroll
• Ensure knowledge transfer and development of team members' expertise in payroll processes and regulations
• Support planning and execution of payroll-related project milestones

Qualifications

• Have a minimum of 3 years of HR operation admin and Payroll support experience.
• Possess multi-tasking and prioritization skills; meticulous and capable of working independently in a fast-paced environment.
• Relevant business and/or industry experience across payroll processing and reporting
• A reliable, dedicated, committed and service-oriented team player who has a strong orientation toward teamwork.
• Demonstrates good written and verbal communication skills to work with diverse range of stakeholders.
• Exposure to Microsoft applications, SAP & Oracle system is highly desirable.
• Fluent in both Mandarin and English.
• Familiar with local employment law & practice is highly desirable.

Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the
hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner
for the role once they have been in touch. Your request will be reviewed and considered in confidence. At
Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are
welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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Skills Required