Job Description

:Job Type: Full-Time, PermanentAbout the IBIf you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureatexc2xae (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,500 schools across 159 countries. A career at IB is not just a job; it's an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.About the jobThe Senior IBWS Manager documents learnings from school support initiatives and acts as an advocate for internal changes needed to better serve schools. The role focuses on promoting the increased depth and breadth of programme development, supporting school change management and improving customer loyalty.Key Responsibilities

• Ensure efficient management of evaluation of allocated portfolio of schools to ensure consistency and efficiency among schools, reduce risk, provide excellent customer service and inform IBWS strategy.
• Guide and support schools in the process of programme evaluation and the self-study process.

• Monitor schools queries, development plans and implementation difficulties which relate to programme implementation and provide feedback reports to IBWS leadership and Schools Office.

• Work with IB Answers department to collect information from schools, organize such information and support IB Answers to handle tier two queries and requests efficiently and effectively.

• Develop an informed understanding of the profile of the assigned school portfolio
• Ensure that data relevant to each school in the portfolio is captured in the data repository and that the trends are analysed to inform yearly plans
• Act as the central point of contact for schools, maintain relations with schools and monitor their development and performance.
• Collaborate with schools to continuously support them in seeking to improve programme implementation.
• Accountable for cultivating relationship with most senior 3rd party representatives, e.g. president of board of education, superintendents of schools or education ministers.
• Accountable for relationships at a sub-regional or state/provincial/large district level e.g. Australia, New Zealand, UAE, China, Korea, etc.

• Build, maintain and expand a network of (new) external relations (educational, governmental, etc.); detect and realize new business opportunities in close cooperation with other IB departments

• Participate and lead IBWS initiatives and projects as needed

About you

• Master's degree, preferably in Education related discipline.
• Experience in school leadership.
• Previous IB programme experience as educator, coordinator, administrator desirable
• Familiarity with education systems and practices in public, private and international school systems.
• Experience in education management, school improvement and educational change.
• Experience in IB Educator Network roles such as IB school visit team member/leader, consultant and workshop leader and/or educational administrator desirable.
• Experience in educational management and innovational change
• Proficiency to gather, analyze, present data and develop insights to deepen understanding of school needs.
• Presentation and communication skills are highly developed and can be used to represent the IB externally with senior external stakeholders
• Understands financial, marketing and communication implementations beyond the core duties of their role (i.e. cross-departmental awareness)
• Maturity of conversation to interact with co-workers at senior level
• Able to perform strategic thinking
• Ability to bridge strategic thinking with global business context
• Deep understanding of national and international education trends and issues

• Willingness to work flexibly and to travel as required.

In addition to your salary, we offer an attractive range of benefits for Singapore-based:

• 20% employer's CPF contribution

• S$1200 yearly flexible credits

• Minimum of 20 Days annual leave, plus public holidays, with the choice to buy or sell up to 3 days additional annual leave using flexible credits

• Life assurance 2x annual salary

• Flexible working hours due to nature of work

• Organisation sponsored learning opportunities for professional development

• Corporate passes to Singapore Zoo and Gardens By The Bay

International Baccalaureate