Job Description

Job Purpose
The incumbent is to provide support and maintenance for LIS and related IT systems in the department ensuring day-to-day smooth operation. Also, to work with laboratory users for system implementation and upgrades, and provide simple hardware and software consultative advice to end users of LIS or related systems in the department. Handles general LIS administrative responsibilities and assist in IT training programmes for users of systems and software
Responsibilities

• Monitor and support LIS systems and applications (e.g maintain system, troubleshoot & track errors, provide solutions on laboratory problems)
• Review, revise and optimise LIS functions and applications to meet objectives of the department
• Participate in system upgrades and implementation (e.g system validation, testing, documentation)
• Assist in adminstering department's servers, work station and printers in the LAN environment
• Provide simple hardware/software consultative advice to end users of LIA or related systems in the department
• Participate in hardware and software installation and maintenance
• Participate in intra-inter-department work group and feedback sessions on operational IT related and financial issues
• Perofm price updates, charge rectification and audit
• Assist in acquisition and implementation of computer systems and accessories. Maintain databses in LIS section
• Contribute to the design, development and maintenance of small end user application systems
• Compile scheduled workload statistical reports
• Undertake scheduled and ad hoc data extraction and compilation as required by users
• Assist with delivery of IT training programmes for users of systems and sofware

• Degree in IT with 2 years of related experience or diploma in IT with more than 4 years of related experience
• Degree in Biomedical Science with 4 years of related experience or diploma with 5 years experience, including min. 2 years in IT environment
• Good knowledge of LIS systems, applications and troubleshooting
• Good knowledge of laboratory operations and workflow
• Good organizaonal and interpersonal skills
• Good knowledge in data analytics and LAN environment
• Basic programming skills (Access or Visual Baisc)
• Proficient in Microsoft office and knowledge in PC set up/troubleshooting