Monitoring, maintaining, troubleshooting computer systems and network problems
Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
Image computers according to specification
Active directory maintenance
Office 365 and corporate software related support
Supporting the roll-out of new applications and hardware
Repair and support equipment as necessary
Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures
Other ad doc tasks and projects as needed
Requirements:
Degree in Computer Science, Computer, Information Technology, Electronics Engineering or equivalent
2 years prior experience in a helpdesk support role with strong troubleshooting, problem solving mindset and analytical skills, serving more than 500 end-users
Strong knowledge of Microsoft Windows operating system' Microsoft Office products
Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
Must have extensive Office 365 Product Suite experience especially Exchange Online, OneDrive, Teams, SharePoint, Power Apps
Good understanding of LAN, WAN, DNS and DHCP concepts
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to ref10(at)trustrecruit.com.sg or please click on "Apply Now" and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hooi Wai Man (Samantha)
EA Personnel Reg No: R21100062
Additional Information
Career Level
Senior Executive
Qualification
Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Years of Experience
3 years
Job Type
Full-Time
Job Specializations
,
Company Overview
Trust Recruit is Singapore's leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.
At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.
Additional Company Information
Registration No.
201935022Z
EA No.
19C9950
Company Size
1 - 50 Employees
Average Processing Time
5 days
Industry
Human Resources Management / Consulting
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