Job Description

Key Responsibilities

• Responsible for setting up and optimizing all IT operations, infrastructure, applications, and processes, ensuring seamless integration to support business objectives.
• Devise and implement policies, procedures, and solutions related to IT, IT Security, and Business Continuity Planning (BCP), aligning with business directions and regulatory requirements.
• Coordinate with the Risk Management and IT Security to implement Disaster Recovery (DR) plans and IT Security.
• Manage day-to-day IT operations with a focus on operational risk and regulatory compliance.
• Provide support for the Electronic Trading system, ensuring optimal performance and compliance with trading regulations.
• Manage hardware including desktop PCs, laptops, TVs, printers, monitors, and phone systems.
• Oversee the virtual desktop infrastructure, focusing on robustness, security, and efficiency.
• Support and manage financial software platforms, including Bloomberg Terminal.
• Act as MAS TRM Manager, aligning IT Service Management documents with MAS requirements.
• Manage procurement of IT devices, liaising with suppliers for timely and cost-effective acquisition of quality hardware and software.
• Provide high-level technical support and guidance across the organization.
• Stay current with the latest trends in IT technology, particularly in cybersecurity and End-User Services (EUS).
• Manage the IT budget effectively and contribute to strategic technology planning.

• Bachelor\xe2\x80\x99s degree in Computer Science, Information Technology, or a related field.
• Over 7 years of IT management experience, focusing on End User Services (EUS), preferably in a financial services or startup environment.
• Experience in setting up IT operations, functions, infrastructure, and applications.
• Proficiency in managing a range of hardware devices and Virtual Desktop Infrastructure
  (VDI).
• Strong analytical, problem-solving, and leadership skills.
• Excellent communication and team management abilities.
• Adaptability to a fast-paced and dynamic startup environment.

• Experience in cloud engineering, such as AWS and Azure, is a significant plus but not essential.
• ITIL v3 Foundation in IT Service Management is a plus.
• Experience with financial software such as Bloomberg Terminal.
• Familiarity with MAS TRM guidelines and IT service management.