Senior It Support Engineer
SG, Singapore
Job Description
Responsibilities:
Troubleshooting:
Perform software and hardware troubleshooting, accurately log issues for level 2 support if necassary.Technical Support:
Provide technical support via phone, chat, ticketing system, and in person.Maintenance Tasks:
Perform maintenance tasks including hardware maintenance and software housekeeping.Training:
Provide training for end-users on system usage and best practices.On-site Support:
Willing to travel on-site within Singapore to provide support to clients.Requirements:
Education:
ITE / Diploma in Engineering or Information Technology preferred but not essential. Fresh graduates are welcome; training will be provided.Preferred Experience: Prior e
xperience in support roles such as IT support, network engineer or customer-facing roles will be an advantage. Experience in configuring or designing Jira ticketing system workflows will be an advantage.Language Skills:
Fluent in English and Mandarin.We regret that only shortlisted candidates will be notified.*
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Job Detail
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Job IdJD1669995
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned