Job Description

At Tessellate, we believe in nurturing emerging talent to grow into confident, well-rounded designers. This role is ideal for individuals with a strong interest in jewellery, design, and customer engagement -- and who are excited to learn how to deliver both exceptional service and creative design solutions.





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Key Responsibilities

Jewellery Design and Sales

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Provide personalised consultations and help clients on custom design requests based on their preferences and budget. Build and maintain strong customer relationships, encouraging repeat business and fostering loyalty through exceptional service. Consistently meet or exceed sales targets through effective sales techniques, including upselling and cross-selling.

Product Knowledge

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Develop a comprehensive understanding of the jewellery inventory, including gemstones, precious metals, and designs. Stay updated on industry trends and communicate product details and benefits effectively to clients.

Clienteling and Relationship Building

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Implement clienteling strategies to build long-term relationships, maintain a customer database, and follow up on inquiries. Proactively reach out to clients for special occasions or promotions, ensuring a tailored customer experience.

Store Operations and Teamwork

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Support daily store operations, including opening and closing procedures, cash handling, and maintaining an organised environment. Adhere to all applicable laws, regulations, and company policies, especially concerning customer data privacy and ethical practices. Foster a positive and collaborative work environment, coordinating with colleagues on promotions and events. Work closely with the marketing team to support promotional campaigns and events.

Requirements

Diploma or equivalent in Product Design, Fashion, or related disciplines (final-year students welcome to apply) Strong interest in jewellery, customer service, and design storytelling. Comfortable speaking with clients and eager to learn sales techniques. Attractive commissions and incentives available! Proactive, well-groomed, and reliable team player. Able to commit to weekend and retail hours, 5-day work week. Familiarity with basic design tools (e.g., Adobe Illustrator/Photoshop) or social media is a bonus but not essential.

More About Us

Tessellate.Co is a homegrown brand based in Singapore, best known for creating bespoke jewellery pieces that accompany many couples on their wedding journey. Alongside our custom work, we offer ready-to-wear collections in-store -- timeless gifts for life's meaningful moments.


Our team is small, passionate, and growing -- united by a shared belief in the significance behind every piece we create.


Expect a collaborative, design-focused culture with hands-on mentorship, team bonding activities, and exclusive employee discounts on our collections. We are committed to nurturing talent and supporting each team member's journey toward creative confidence and long-term growth.