Job Description

Who We Are
As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society. For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg
About The Job
The Singapore University of Social Sciences (SUSS) Library seeks a creative, innovative and service-oriented professional to provide leadership and expertise to provide research support and instruction services. The incumbent will also oversee engagement and outreach activities. He or she will be part of a lean team, working collaboratively to deliver information services that support the learning, teaching and research activities of the SUSS community.
What You Will be Doing
Key Responsibilities

• Develop and implement strategies and initiatives for research and teaching support.
• Plan, design and deliver instructional services and programmes to foster students' information and digital literacy.
• Coordinate, develop and maintain online research guides, tutorials, digital learning objects, website content and other materials to support student research needs.
• Provide reference assistance and research consultation services.
• Lead the library communications and promotion of collections and services through the library's digital engagement platforms, collaterals, events and other publicity channels.
• Establish policies, standards, practices, procedures and workflows for the provision of information services, and ensure operational efficiency.
• Train other library staff in alignment with service expectations and professional roles.
• Identify and evaluate emerging trends and developments relevant to academic libraries and higher education, particularly in the areas of research support and instruction and recommend best practices.
• Analyse, monitor and report on services and related activities and programmes.
• Represent the library in internal and external committees.

Job Requirements

• Master's degree in library science or information management.
• Recognised degree, preferably in the humanities or social sciences.
• 5-7 years of experience in instruction/ teaching, reference/ research support and outreach services, preferably in an academic library.
• 3-5 years of experience in a management/ supervisory role.
• Experience working with bibliographic management software, web publishing tools such as LibGuides and WordPress and library management systems.
• Excellent analytical, organisational, project management and problem-solving skills.
• Highly service-oriented with excellent interpersonal and communication skills.
• Excellent writing and presentation skills.
• Ability to work independently as well as foster teamwork and collaboration with internal and external parties.
• Ability to take a user-centred approach in the provision of library services.
• Keen interest in pedagogy and emerging library and educational trends and technologies and communications.

What Do We Offer
At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!
Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers