Position Summary
Role and ResponsibilitiesOversee end-to-end logistics operations for Samsung's e-commerce business, including Order management, order fulfilment, warehousing, and last-mile delivery.
Coordinate with 3PL partners to ensure timely dispatch, accurate delivery, and service quality in line with SLAs and KPIs.
Monitor and analyse logistics KPIs such as delivery lead time, order accuracy, and cost efficiency; identify opportunities for improvement.
Support system integration projects between Samsung platforms and logistics partners to enhance automation and tracking visibility.
Lead process improvement initiatives to streamline fulfilment operations and elevate customer satisfaction.
Assist in capacity planning during new product launches.
Main PIC for Sample Management of CE business
Support quarterly sample stock count
Process owner for Sample operations
Skills and QualificationsMinimum of 2-4 years of experience in Sample or inventory management, Logistics operations
Proficient in MS Office, particularly Excel, with strong presentation skills.
Excellent communication skills and a team player.
Persistent and target-driven.
Knowledge of SAP is mandatory
* A degree or diploma in Business Administration or a related field is preferred.
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