Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging \xe2\x80\x93 where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world \xe2\x80\x93 helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



Team Summary

Visa Innovation is a global team that drives Visa\xe2\x80\x99s innovation agenda and support Visa\xe2\x80\x99s clients and partners in designing and accelerating new digital solutions that advance the future of commerce. Visa runs innovation centers in various regional headquarters, and this position is for Visa Innovation Center in Singapore which covers all major markets in Asia Pacific including Australia, Singapore, Japan, China, India, Indonesia, and Thailand amongst others. The team believes in curiosity, experimentation, continuous learning, respectful collaboration, inclusion, empathy, resiliency and fun!

What a Senior Manager, Fintech and Partner Innovation does at Visa

We are looking for a Senior Manager with experience in innovation and start-up acceleration to lead the co-creation and delivery of partner-led solutions for the Visa Accelerator Programme. The Visa Accelerator Programme aims to help growth-stage fintech start-ups, digital partners and financial institutions accelerate the development and commercialization of new products, solutions as well as technology and scale up through leveraging Visa\xe2\x80\x99s network of clients and partners.

The Senior Manager will primarily be responsible for managing end-to-end solution delivery from scoping to proof-of-concept with high-potential fintech companies. You\xe2\x80\x99ll work with market-leading, high-potential start-ups and support their scaling up to define the next generation of payments innovation. For each engagement, you\xe2\x80\x99ll oversee the design and operation of connecting start-ups with subject matter experts and mentors from Visa and beyond, ultimately driving towards unlocking new growth for the start-ups and enabling new capabilities at Visa.

This role reports to the head of Visa Accelerator Programme Asia Pacific. You will be part of a high-performing team that collaborates regularly with stakeholders (e.g., product owners, account leads, technologists, designers) across the organization.

Core Responsibilities

Your key responsibilities would include:

• Support overall program strategy, budget, implementation and operations
• Serve as point of contact for Visa partners, internal Visa stakeholders and external program partners
• Build and maintain a ready pipeline of startups that are mapped against Visa\xe2\x80\x99s strategic priorities
• Coordinate recruitment, screening, and evaluation of potential startup participants together with regional product, partnerships and commerce teams
• Develop and deliver in partnership with external agencies a programmatic engagement structure and curriculum that is aligned with best practices and fintech expectations
• Manage a cross-functional team of Visa SMEs and external experts to provide hands-on mentorship and support for startup participants
• Lead and support engagements focusing on the design of new solutions in collaboration with fintechs as well as other Visa partners
• Conduct research to understand end-user needs, ecosystem players\xe2\x80\x99 roles and needs, revenue potential, regulatory requirements and competitive landscape
• Lead a cross-functional team of SMEs from Visa and client / partner to design a holistic solution and define new enabling capabilities (e.g., tech, process, commercial) to be built by Visa vs. partners
• Develop a compelling business case and development roadmap to get senior stakeholders buy-in and ensure successful hand-off to other Visa teams for the next phase of testing and development
• Conduct post-program monitoring and facilitate implementation support for startup alumni
• Evaluate and refine program structure and approach on a regular basis
• Report program outcomes and progress against key metrics to key Visa stakeholders
• Champion the fintech engagement program within Visa and with external parties at public forums

Why this is important to Visa

The Innovation Centre is at the forefront of developing and deploying latest payment solutions for clients, partners, and the ecosystem. A successful candidate will accelerate this process, cementing Visa\xe2\x80\x99s position of being the payments leader globally.

Qualifications

What you will need:

• Minimum 10 to 12 years of work experience, with exposure to Asian markets
• Educational qualifications of an undergraduate degree or above
• Experience in the financial services or payments industry
• Experience managing open innovation programs, accelerator programs, hackathons, and nurturing startup communities
• Familiarity with the fintech scene in Singapore and across the Asia-Pacific region
• Knowledge of the corporate innovation landscape in Singapore and across the Asia-Pacific region \xe2\x80\x93 know key players, competitors, strategic accounts, trends and opportunities
• Experience forming partnerships with startups and/or large corporates
• Strong ability to lead cross-functional teams and senior-level stakeholder management
• Ability to lead a small team and manage a program end-to-end \xe2\x80\x93 project/program management, client-facing experience, event planning experience
• Experience in using venture-building methodologies (e.g. Design Thinking, Agile, Lean)
• Detailed-oriented, organized, dependable and strong in operations, events and project management
• Highly adaptable, quick learner, self-starter with a structured mindset to approaching problem solving and meeting deadlines
• Skilled at workshop facilitation, public speaking and communications

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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