Senior Manager / Manager, Case Resolution

Singapore, Singapore

Job Description

What the role is:
Are you passionate about architecting and shaping a safe and trusted online space for Singapore? Do you envision a role where your work contributes directly to enhancing online safety in Singapore? If this passion and vision resonate with you, we invite you to join us on a meaningful and impactful journey at the new Online Safety Project Office.
What you will be working on:
Your Meaningful and Impactful Role (Key Responsibilities):

  • Proactively evaluate and respond to stakeholders reports and public feedback on online content, ensuring a dynamic and adaptive online safety approach.
  • Conduct thorough and balanced assessments on potentially harmful online material, taking swift and decisive action to address them.
  • Undertake multiple stakeholder negotiations with Industry and coordination with Whole of Government in relation to victim relief against online harmful material.
  • This role demands weekend on-call duty at least once a month. Your dedication will be instrumental in upholding the safety of Singapore's online space.
What we are looking for:
  • Background in Humanities, Computer Science, Social Sciences, Mass Communications or Legal Studies.
  • Strong interest in online safety, and good knowledge of how online platforms and services operate, including social media services and app stores.
  • At least 2 years of experience in Public Policy, Online Content Regulation, Online Trust and Safety, Content Moderation, Horizon Scanning, Strategic Futures work would be advantageous.
  • Strong analytical, inter-personal and writing skills.
About Info-communications Media Development Authority:
Info-communications Media Development Authority (www.imda.gov.sg) offers a rewarding career that gives you a front seat in the fast-changing infocomm media sector, where technology and content are shaping the way people view the world more than ever. We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans. As a statutory board in the Ministry of Communications and Information, IMDA promotes and regulates the infocomm and media sectors.

Skills Required

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Job Detail

  • Job Id
    JD1638181
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned