Job Description

Job: Operations
Primary Location: Asia-Singapore-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 25/Jul/2022, 1:55:00 AM
Unposting Date: 24/Aug/2022, 5:59:00 PM

Role Responsibilities
The purpose of the role is to manage delivery of regulatory requirements and support governance and control within the OCIR and FMI function in Group Resilience. The individual supports the Head of OCIR & FMI and will work closely with key stakeholders in Group and Regional Resilience teams, across Business and Functions, Operational Risk, Recovery and Resolution Planning (RRP) and other functions to ensure that the requirements of the regulations are monitored and delivered effectively so as to maintain ongoing regulatory compliance.
Operational Continuity in Resolution is a key element of the broader Recovery and Resolution Planning initiative, the G20 Financial Stability Board’s effort to eliminate the problem of “Too Big to Fail” Banks. OCIR & FMI aim to ensure that in a Resolution Scenario, Standard Chartered can run on in an orderly fashion until it’s restructured, without negatively impacting the financial system or the wider economy of the countries we operate in.
For FMIs specifically, this role will require engagement with Transaction Banking, Retail Banking, Financial Markets, Technology & Operations to ensure the resolution readiness of our key clearing and settlement arrangements both internally and externally. Additionally, engagement will be required with our key functional stakeholders in Technology, Operations, Treasury, Risk, Finance and Compliance to support our deliverables. Risk Management and Governance

• Drive the design, monitoring, review and reporting of risk and controls within the OCIR Function aligned to the Operational and Technology Risk Type Framework (O&T RTF). Report any non-compliance to senior management and Non Financial Risk Committees (NFRC) through periodic metrics, residual risk assessment and treatment plans.
• Support the actions for the 6 pillars of OCIR and the 5 principles of FMIs for ensuring the continuity of operations in a resolution scenario.
  • Critical Economic Functions (CEFs).
  • Service catalogue - a database covering bank’s operating model and the recording of dependencies.
  • Playbooks - a set of actions to be taken during a resolution scenario.
  • Financial resilience - support through adequate financial resources to support continuity of critical functions.
  • Contracts readiness to ensure our critical third parties and property leases continue to provide services and access respectively.
  • FMIs - continuity of critical clearing and settlement arrangements along the 5 principles (inventory of FMIs, criticality assessment, mapping, usage and contingency planning).
• Support the implementation of Client Service Resilience Policy and ensuring OCIR mandatory control statements are included in the policy, with control assessments implemented.
• Drive the creation of OCIR Standards aligned to ERMF and engage Business and Functions to ensure OCIR & FMI roles and responsibilities are understood and appropriately implemented and supported.

Support OCIR BAU process

• Support regulatory engagements and country regulatory requirements, eg. BoE / PRA bilateral meetings, bi-annual CMG, etc.
• Support OCIR main processes which include Critical Economic Functions (CEF) assessment, maintenance of the OCIR Service Catalogue and OCIR & FMI Playbook and Scenario Testing.
• Support strategic change initiatives for OCIR, FMI and Group Resilience.
• Drive continuous improvement initiatives for process efficiency and supporting customers / stakeholders.

MI Data Reporting

• Understand and continuously improve data sources to provide regular reporting of key OCIR and FMI metrics.
• Provide ad hoc data requirements support for regulatory enquiries.

FMI Service Provider Engagement

• Partner with the FMI Owners to support contingency planning for our critical and high priority FMIs.
• Support engagement of FMI service providers and answer their questions.

Regulations

• Support interpretation and impact analysis of emerging regulations.
• Build and ensure delivery of workplans to enable regulatory compliance.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the OCIR and FMI team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Key Stakeholders

• Group Businesses and Functions
• Country CEOs and Business Teams
• Group Resilience
• Group and Country COOs
• Global and Country Process Owners
• Group and Country Recovery and Resolution Planning teams

Our Ideal Candidate

• 10 and more years relevant experience, within the financial services and with good understanding of resolution, resolvability and resilience regulations.
• Understanding of Standard Chartered Group’s Businesses, footprint, and operating model.
• Strong knowledge of Operational and Technology Risk Type Framework, risk governance and controls will be preferred. Well versed in the RCSA end-to-end process.
• Ability to engage and influence stakeholders across Businesses, Functions and Countries.
• Excellent written and verbal communication skills to communicate with Business and Functions, Group and Regional stakeholders. Confident in communicating with senior management.
• Experience with ‘agile’ ways of working and be comfortable working in ambiguity.
• Strong analytical skills and ability to analyse, prioritise, make decisions while working with tight timeframes.
• Must be a self-starter who is able to initiate and successfully drive programmes and projects to completion with minimum management supervision.

Role Specific Technical Competencies

• Knowing and understanding the bank’s organisation structure, products and policies, especially operational risk
• Stakeholder engagement
• Communication
• New ways of working
• Analytical skills

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers