Job Description

Summary

This role manages the development of automated solutions for parcel Pick-Up and Drop-Off (PUDO) processes to meet SingPost\'s operational and business needs. He/she will be the key member in driving the full-scale deployment of the products/solutions through development phase to deployment phase to operation & support phase. He/she will provide the vision and direction to the product development team in alignment with SingPost\'s business objectives.

Responsibilities

Product/Solution Development

• Drive product ideation, conceptualization, value proposition and product roadmaps
• Lead in multiple initiatives from product/solution prototyping to implementation and deployment of parcel Pick-Up and Drop-Off (PUDO) product/solution
• Develop partnerships and collaborations with industrial partners
• Work with design partners, system integrators, internal stakeholders and external vendors throughout the development lifecycle
• Lead and manage system trials and deployment
• Lead in system verifications and validations, and reliability demonstrations
• Lead in managing the transition from development phase to deployment phase to operation & support phase
• Lead in product/solution improvement and defect analysis with vendors and partners throughout the product/solution lifecycle

Project Management

• Manage end-to-end key project initiatives and demonstrate good governance to meet timelines necessary to comply with project delivery requirements (including control of resources, timelines, budget, scope and risk management)
• Work with stakeholders on scope including requirements gathering, system definitions, process streamlining and ensuring compliance to regulations, security and safety procedures
• Manage multiple project work streams and proactively update the stakeholders on the risk/ issues/ milestones, ensuring the scope, cost and timeline are effectively managed

Stakeholder Management

• Engage C-level on alignment of business objectives and product vision
• Engage stakeholders to gain buy-in and support for project work streams
• Engage and work closely with various internal & external stakeholders to ensure on alignment of business objectives and product visions and to garner support, secure approvals and resources to enable collaborations and trials needed for full-scale implementation

Requirements

• Possess a Bachelor\'s Degree in Engineering and other disciplines related to mechanical, electrical and system-level integration are encouraged to apply. PMP certification or equivalent is an advantage.
• At least 10 years\' experience in electrical or mechanical systems development with a minimum 3 development life cycles
• Managed in project management and/or product development of at least $10M in value
• Led or participated in at least one system product development life cycle
• Led or participated in system/product operation & support phase
• Proficient in cross-disciple engineering competencies
• Analytical mind and strong problem-solving ability
• Ability to work under pressure and tight timelines
• A logical and structured thinker
• Good communication and interpersonal skill to handle various situations, customers and vendors

Additional Information

Career Level

Senior Manager

Qualification

Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

10 years

Job Type

Full-Time

Job Specializations

,

Company Overview

As Singapore\'s designated postal operator, Singapore Post (SingPost) provides mail services to homes and businesses throughout the country, besides pioneering e-commerce and logistics solutions across the Asia Pacific region and beyond. SingPost\'s diversified offering includes retail, storage, financial services and integrated business services in addition to its traditional postal activities, and the company now operates in 19 markets with over 7500 employees around the world.

The origins of SingPost can be traced back to 1819, when a single mail office was established to serve the newly-founded British trading post of Singapore. Demand for postal services soon began to grow, and the \'Post Office\' was officially established as a government department in 1858. To learn more about SingPost\'s heritage, please visit https://160.singpost.com/. Today SingPost is listed on the SGX-ST, with its largest shareholders being Singapore Telecommunications Limited (21.8%) and Alibaba Group Holding Limited (14.5%).

Being Singapore\'s designated Public Postal Licensee (PPL), a position that was renewed in 2017, SingPost is responsible for managing the country\'s 57 post offices, 743 street posting boxes and 11,050 POPStation lockers across 156 locations, as well as issuing stamps, maintaining the national postal code system, processing and delivering average 3 million mail items daily.

SingPost takes a proactive approach to diversifying its operations, while also ensuring that its various subsidiaries and services are seamlessly integrated. In addition to SingPost\'s eCommerce business, an ecommerce enabler that provides brands and retailers with integrated ecommerce solutions, SingPost offers logistics and fulfilment services to businesses through Quantium Solutions across the Asia Pacific region. Another business, Speedpost provides international shipping to more than 200 destinations across the globe and courier services within Singapore, while CouriersPlease delivers parcels throughout Australia, and Famous Holdings offers international freight consolidation and forwarding. Lock+Store offers self-storage solutions in Singapore, Hong Kong and Malaysia. Together, these end-to-end solutions result in a unified organisation with a firm foothold in a wide range of strategic markets, and a shared vision to become a global leader in both communications and e-commerce logistics.

SingPost has received international recognition for the quality of its operations, including awards for customer care, investor relations, digital innovation and e-commerce. Innovative and forward-thinking, SingPost has successfully developed a globally competitive postal and logistics infrastructure which is perfectly positioned to keep pace with Singapore\'s ambitious plans for the future.

Additional Company Information

Registration No.

199201623M

Company Size

2001 - 5000 Employees

Average Processing Time

25 days

Industry

Transportation / Logistics

Benefits & Others

Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts), Flexible benefits

Singapore Post