Job Description

What the role is:The Senior Manager directly reports to the Assistant Director (Specialist CC) and oversees staff members in developing strategic plans and formulating initiatives for imPAct@Hong Lim Green (iHLG), aimed at empowering working professionals to lead community change through through curated programs and volunteering opportunities.He/ She will also assist and support in the day-to-day office administration work and various projects by providing functional and operational support to facilitate the smooth and efficient operation of the outlet.Key duties and responsibilities that need to be performed to meet the primary objective of the job.Strategic CommunicationsLead the development and implementation of iHLG\'s strategic communications plan, encompassing marketing, public relations, and social media strategies for internal and external stakeholders.Oversee the creation of engaging content for diverse communication channels, such as digital platforms, press releases, and marketing materials.Analyse social media trends and campaign data to provide actionable insights for optimizing content and campaign performance, and to assess campaign effectiveness.Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels.Strategic PlanningFormulate, review, and strengthen volunteer management framework to develop iHLG as a hub for working professionals to connect to cause-based volunteering in the community.Lead the implementation and evaluation of initiatives and programmes to engage working professionals and at the same time promote cause-based volunteerism.Analyse trends on the types of volunteering opportunities and experiences sought by working professionals and glean insights from data and research to guide programming and strategic direction to strengthen engagement of working professionals.Oversees the collection and generation of outlet participation reports and prepares meeting/presentation materials for analysis, review, and recommendations for interventionsFacilitate and provide thought leadership to synergise efforts with imPAct\'s Advisory Committee.Supervise the overall administration of iHLG to facilitate the effective and efficient functioning of operations, administrative and financial matters, including cost effectiveness.Partnership DevelopmentPlan, develop and build strategic win-win collaborations with both Community, Corporate partners and cause based groups; and identify and develop new ones.Enhance partnership with existing partners to co-create and develop sustainable programmes to widen outreach to the corporates and working professionals.Collaborate with PA divisions and grassroots organisations to shape and develop local community volunteering opportunities for working professionals.DevelopmentSupervise and motivate staff in iHLG to carry out their duties and responsibilities to meet work schedules and ensure optimum utilisation of resources.Oversees the team to ensure compliance to the Government Instruction Manual and regulations, including monitoring the team\'s budget to achieve utilisation targets.OthersProvides administrative support and undertakes ad-hoc Divisional projects and events when assigned.Performs other duties, as assigned by Senior OfficersManage, monitor and analyse all feedback types to maintain high-quality service standards and ensure quality and timely responses to drive a culture of service excellence.Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract.About People\'s Association:The People\'s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.

People\'s Association