Job Description

What the role is:

Contribute to:

• Achieving Community Chest\'s philanthropy and engagement goals, including mobilsation of donations and resources for the social service sector.
• Acquiring new partnerships and increase new donors segments/donors.
• Brokering and facilitating fundraising & engagement partnerships with corporate accounts from the Private sector.
• Deepening existing partnerships and donation support from corporate accounts.
• Planning, organising and enhancing cause-based fundraising initiatives with corporate partners/High net worth individuals/ Family Office.
• Working with various business units within NCSS to develop fundraising and engagement strategies via a data-driven approach in achieving Community Chest\'s fundraising commitment.

What you will be working on:

1. Perform relationship and engagement functions to achieve fundraising targets through all existing donation platforms (e.g. outright donations and SHARE programme, engagement activities, fundraising events etc.) for respective industry segment(s) and specific accounts with supervision from Head of Department (HOD).

2. Strengthen the engagement and relationship with existing donors through regular and robust donor stewardship to enhance donor experience to promote continued support.

3. Manage, measure and be accountable for the annual KPIs assigned by HOD, and enable the achievement of NCSS\' goals, including participation in events and programmes.

4. Cultivate and build up relationship with potential new donors by strategising the approach and implementation plan, in consultation with HOD.

5. Cultivate positive working relationships with internal stakeholders within NCSS in achieving philanthropy and engagement outcomes.

6. Any other duties as assigned by HOD that are aligned to Community Chest\'s strategic purposes.

7. Note: This position will require candidate to carry out regular presentations and engage a variety of audience profiles.

What we are looking for:

Personal Competencies:

1. Business acumen with high emotional intelligence

2. Analytical and able to make good judgement calls

3. Resourceful, agile and takes initiative

4. A team player who values inter-agency collaborations

5. Embraces ambiguity and strives for continuous progress and improvement

6. Passionate about creating an impact to the social service sector

Skills & Knowledge:

1. Fundraising

2. Business Development and Marketing

3. Knowledge of the Private Sector and its key functions

4. Excellent Communication Skills (Written & Spoken) with high confidence in public speaking

5. Basic data literacy and able to be comfortable with analysing spreadsheets and dashboards

6. Proficient in Microsoft Office

Experience:

Experience in the following will be added advantage:

• Partnerships and Community Engagement

• Business development

• Sales and marketing

• Fundraising

• People-Private-Public sector collaborations

• Digital marketing

Special Certification(s):

Knowledge of social services and experience with public service procurement practices will be an added advantage.

About National Council of Social Service:

NCSS is a statutory board and an umbrella body for some 450 member social service organisations in Singapore. Our mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships for an effective social service ecosystem. Since 1992, NCSS has taken over the functions of the former Singapore Council of Social Service (SCSS) and Community Chest of Singapore. As we stay focused on our vision to nurture a compassionate society, grow an impactful sector and enabling the people we serve to lead dignified lives, we are guided by our core values of passion, impact, collaboration, and courage.

National Council of Social Service