Job Description

SUPERINTERNET ACCESS PTE LTD is wholly own by Symbio Holdings Ltd

Company Description Symbio (ASX: SYM) is a software company changing the way the world communicates. Our technology replaces old-fashioned telecom networks with software. Making it faster and easier to deliver modern cloud-based communication services, and unlocking endless new applications for calling, messaging and phone numbers. Headquartered in Sydney, Symbio powers billions of calls and messages each year, owns networks in 3 countries and employs over 450 staff worldwide. We are looking for a Senior Network Engineer – Voice to join our Singapore Networks team. This role will report to the Engineering Manager – Singapore and is responsible for supporting and ensuring delivery of our voice networks. If successful, you will be involved in the configuration and expansion of our voice capability and exploring new technologies to support our future growth plans. As part of this role, you will be required to participate in an after-hours and on-call roster. What you'll do as a Senior Voice Engineer:

• Deliver all voice network services (voice, and other hosted services and facilities)
• Configuration, operations, capacity and integration of all voice network infrastructure to provide the highest levels of functionality and service
• Ensure maintenance, upgrades and new implementations are carried out with minimal impact on business and customer operations
• Constantly monitor technology, industry and government policy and standards, and inform the organisation on their impact
• Work with internal stakeholders documenting high level and detailed design, and then implementing those designs to deliver new product capabilities and network capacity in existing and new markets
• Serve our customers, ensuring we deliver quality, reliability, and security through the application of Network Reliability Engineering principles
• Provide technical coaching to more junior team members – continuous improvement of process and implementation

Qualifications What you'll need to succeed:

• 3 + years experience in a Voice Engineering role in a Telco/ISP/Large enterprise
• VoIP technologies including Session Border Controllers (SBC), VoIP principles, protocols and codecs
• Strong technical knowledge in SIP protocol
• Good knowledge in traditional TDM protocols (i.e. SS7 / ISDN PRI)
• Strong technical knowledge of network architecture and internet protocols.
• Experience in designing large voice networks, ideally gained in a service provider environment
• Experience in troubleshooting complex technical issues.
• Experience with virtualised systems - KVM hypervisors, Linux O/S
• Experience with automation - Ansible, Python
• Strong verbal and written communication skills, with a customer focused attitude
• You're a team player with great interpersonal skills
• Ability to think outside of the box, and demonstrate strong problem solving skills.
• Ability to provide after-hours support on a rotating roster 1 week per month

In return, you will find yourself working in a company that is always moving forward and with people that are supportive and fun to be with. You will be delivering a project that will keep the world connected when it matters most. If this sounds like the next great step in your career, we'd love to hear from you. Apply Now! Symbio is an equal opportunity employer. All applications will be treated with the strictest confidentiality. You will need to have current work rights to work in Singapore and be prepared to undergo relevant background checks. No recruiters please . Additional information Life at Symbio Symbio is committed to a strong culture that is diverse and inclusive and we encourage our employees to bring their whole self to work. We ensure our employees have equal access to a range of learning and development opportunities, and encourage everyone, regardless of gender, ethnicity, disability, sexual orientation or life stage to embrace these opportunities, enabling them to develop themselves and their career. Our employee’s happiness, health and wellbeing is important at Symbio. We provide all employees with flexible working options to ensure that work doesn’t compromise life outside Symbio and also supports their wellbeing. We regularly enhance our employee benefits such as an employee share gift plan, paid birthday leave, up to 12 weeks paid parental leave for both parents as the primary carer, reward and recognition programs and social clubs. At Symbio, our diverse backgrounds and unique experiences allow us to continue to innovate and create the brands, networks and technologies to power the future of global communications. Videos to Watch

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