Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

• Process client onboarding on eServices, internet banking services setup and maintenance
• Liaise with Business Units on referral or query and handling investigations
• Prepare statistics and reports
• Perform static data maintenance for customer
• Other responsibilities as delegated by Supervisor

Job Requirements

• Preferably 1-2 year of work experience in banking Operations
• Familiar with KYC or MAS626 regulation will be an advantage
• Preference for candidate who had ever done callback verification to customer
• Familiar with Business Internet Banking
• Self starter, fast learner and committed
• Able to work independently and a team player.
• Able to adapt to new technology / systems

Be a part of UOB Family

• Preferably 1-2 year of work experience in banking Operations
• Familiar with KYC or MAS626 regulation will be an advantage
• Preference for candidate who had ever done callback verification to customer
• Familiar with Business Internet Banking
• Self starter, fast learner and committed
• Able to work independently and a team player.
• Able to adapt to new technology / systems

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UOB