Job Description

What the role is:Global cruise lines have resumed its deployments and the global cruise industry is expected to recover and see significant growth within the next few years. Asia Pacific is expected to be at the forefront of this growth. To maintain our position as the leading cruise hub in Southeast Asia, Singapore is keen to capture this projected growth in Asia Pacific.Being the champion for the cruise industry, there are many opportunities to be creative and initiate programmes that shape the industry as well as play a key role in transforming the landscape for Singapore. As the work we do to pursue business and grow the cruise industry is critical, fast-paced and dynamic, we are looking for a passionate and motivated individual to be part of our team.What you will be working on:1. Division administration:

• Administrative duties on day-to-day functions of the division (e.g. procurement and payment matters, courier, souvenir inventory management, etc)
• Manage cruise statistics, liaising with terminal operators to obtain passenger manifests and uploading them onto internal monitoring system.
• Support budget management, working closely with department heads and managers to monitor utilization.
• Serve as knowledge manager and training coordinator for the division
• Manage travel logistics for Cruise team members (e.g. flight, hotel bookings)

2. Cruise Development Fund (CDF):

• Support the team in the overall management of grant work which includes tracking of CDF grant utilisation, processing of grant disbursement etc.

3. Cruise tradeshows/ events:

• Support Cruise team for their participation in global events such as Seatrade Cruise Global (Miami, USA), Asia Cruise Forum (Jeju, S.Korea) etc, including but not limited to

o tracking budget utilisation
o managing travel logistics (flight, hotels, transport, dining arrangements)
o other event support (e.g. pack and courier collaterals such as marketing brochures, souvenirs, etc)

• Opportunity to organise smaller-scale ASEAN events that will be held in Singapore, from management of vendors, invitations and RSVP list, venue sourcing and transport to actual day on-ground execution of the event.

4. Familiarization trips for cruise stakeholders:

• Works with the manager to develop suitable itineraries, manage budgets and logistics, and coordinate with vendors and tour guides etc.

5. Executive Assistant to Director of Cruise DivisionWhat we are looking for:

• Able to independently undertake administrative duties to support the department\'s work.
• Able to execute and follow-up on tasks in a timely manner.
• Meticulous in checking and processing invoices and documents.
• Good verbal and written communication skills.
• Strong interpersonal and communication skills to manage and interact with external stakeholders.
• Able to manage and execute events smoothly.
• Proficient in Microsoft Office tolls for collation, tabulation, and data analysis purposes.
• Showing good business acumen, analytical thinking and judgement
• Working effectively within STB to achieve results
• Working effectively with stakeholders outside STB
• Serving with heart, commitment and purpose
• Being innovative and learning continuously

About Singapore Tourism Board:The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore\'s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions. Our success comes from working as one STB team in an environment of trust, openness, fun and care. What can you expect as part of #TeamSTB? \xe2\x80\xa2 Professional and Personal development: We provide structured training and initiatives aimed at equipping you with a well-rounded set of competencies to excel in your career. \xe2\x80\xa2 Staff benefits: We offer flexible work arrangement, family care leave and wellness programmes to enable you to achieve a healthy level of work-life effectiveness. Award-winning Workplace \xe2\x80\xa2 Public Sector Employer of Choice: (2nd) 2014, 2nd (2015) and 1st (2016) \xe2\x80\xa2 Singapore\'s Top 100 Leading Graduate Employers: Winner - Hospitality, Leisure, and Tourism Sector (2021) \xe2\x80\xa2 NS Mark (Gold) Accreditation For more information on STB, please visit https://www.stb.gov.sg.

Singapore Tourism Board