Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform new credit file creation in system
• Perform filing of source reports & media into credit file and arranging for archival
• Handle archival process of redemption cases
• Manage document movement (retrieval and archival) with CROWN (vendor).
• Perform release and received of security document to/from law firm
• Perform release of cashier's order to law firm
• Manning Credit Ops Registry counter
• Ensure all requests are processed within specified service standard, timely and accurately
• To highlight any discrepancy / deviation to the Team Manager / Supervisor.
• To ensure high quality level in services delivery

Requirements

• GCE 'O' Level
• Minimum 2 years of relevant experience in financial institutions either in Credit Operations or Secured Loans
• Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best in class services delivery
• Good analytical, systemic and problem-solving skills
• Good organizational skills with demonstrated ability in managing vendor / courier
• Good communication and presentation skills
• Good understanding of operational risks.
• Meticulous with eye for details
• Flexibility and ability to multi-task and take on different types of roles and activities at the same time.
• Good in Microsoft Office especially in Advanced Microsoft Excel, Microsoft PowerPoint & Microsoft Word

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.