Job Description

Job Title: Senior Operations Analyst Division: DWS Location: Singapore Overview: This role will cover retail funds administration supporting manufacturing and distribution activities for the offshore funds distributed in Singapore and in Hong Kong. The Senior Operations Analyst will be responsible for ensuring timely, complete and accurate processing of relevant information (including performing all relevant controls) within own area of responsibility in the area of retail operations. This involves liaising with the appointed transfer agent on all matters including account opening and to resolve issues that come up with fund transactions or instructions and any operational queries from clients, both internal and external. This person will need to comprehend the external changes and the impact to regulatory reporting associated with the asset management fund industry and in particular, the regulatory environments for both Singapore and Hong Kong. The Senior Operations Analyst will also need to support other administrative and operational reporting tasks of the team as well as provide support for the Business Continuity matters in the team, This person will also be required to support the Coverage Client Division team (Sales) very closely and will need to collaborate with internal functions to provide specific expertise in the delivery of assigned initiatives/tasks. What we will offer you: An all-rounded exposure to the Investment Operations team as well as established key operating procedures to provide support to new joiners to the team. Work life balance and flexibility in working arrangements and a work environment where employees are well respected, valued and a workplace where staff can achieve their full potential. You can expect:

• Life Assurance and Private Healthcare for you and your family
• The opportunity to support a wide-ranging CSR program plus take volunteering leave days

Your Key Responsibilities: Have experience and understanding of fund business

• Support fund order collation and reporting
• Support new fund/share class launch and termination of funds
• Provide operational support and be the centre point of contact for internal and external stakeholders
• Ensure prompt dissemination of fund prospectus and investor notifications
• Point of contact for Operations in the Semi-Annual/Annual Reporting Process
• Provision of data output for fund related surveys and regulatory reporting
• Performing oversight of the vendor around Transfer Agent
• Control/identify any Operational Risk items
• Applies all internal and external policies/guidelines and regulatory requirements to establish Service Level Agreements and Key Performance Indicators

Your skills and experience:

• Bachelor’s degree from an accredited colleague or university (or equivalent)
• Related experience in Asset Management Operations for at least 3 years
• Critical thinking and analytical skills, flexibility when it comes to problems solving
• Works effectively within the team, sharing knowledge and providing support to colleagues to create and foster a working culture of continuous improvement
• Utilises knowledge and leverage on experience from your own area or responsibility to improve the efficiency and performance of existing process flows.
• Meticulous and detail oriented with good communication skills
• Able to work in a fast paced environment

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.