Senior Operations Manager
Job Description
. Develop a business plan . Develop a risk management framework, policy, and process . Develop and establish a financial budget and plans . Develop and maintain business continuity strategies, poli . Develop a business plan . Develop a risk management framework, policy, and process . Develop and establish a financial budget and plans . Develop and maintain business continuity strategies, policies, and guidelines . Develop managers and high potential employees through organizational talent capability review . Develop a service recovery framework . Drive customer loyalty for service excellence . Drive service quality and customer satisfaction . Establish and maintain strategic business partner relationships . Establish business continuity processes . Establish business strategies for the business function . Facilitate innovation and lead managers to manage change . Facilitate innovation process within the organization . Foster business relationships and organizational diversity . Lead outlet managers to develop organizational and governance strategies . Manage compliance with food and beverage hygiene policies and procedures . Oversee revenue and expenditure management . Oversee and manage the outlets' Profit and Loss by meeting monthly sales target . Provide leadership during crisis situations . Resolve conflicts with stakeholders . Strategize service operations
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Job Detail
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Job IdJD1176841
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$96000 - 180000 per year
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned