Job Description

Registration & Admission

• Perform accurate registration for Emergency Department patients

• Manage billing for patients including payment & deposit collection

• Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital

• Assist patients / NOK / general public on general enquiries over the counter or through telephone

• Any other duties assigned from time to time
  

• Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.

• Monitor and manage the bed waiting time for patients in order to meet the department\xe2\x80\x99s Key Performance Indicator (KPI)

• Liaise with clinicians and inpatient nursing for bed related matters

• Generate daily report and information for dissemination to the relevant stakeholders.

• Any other duties assigned from time to time
  

• GCE \xe2\x80\x98N\xe2\x80\x99/ \xe2\x80\x98O\xe2\x80\x99 / \xe2\x80\x98A\xe2\x80\x99 Level, NITEC, Higher NITEC or Diploma in any relevant discipline

• 1 to 2 years of working experience, preferably in healthcare industry

• Candidates with no prior experience are welcome to apply

• Good interpersonal & communication skills

• Proficient in Microsoft Office applications

• Must be fully vaccinated with COVID-19 vaccinations
  

• Must be able to perform 3 rotating shifts (including weekends and Public Holidays)

• 7am \xe2\x80\x93 2.30pm (morning) / 2pm \xe2\x80\x93 9.30pm (afternoon) / 9.15pm \xe2\x80\x93 7am (night)