is responsible for optimizing business and sales performance by developing, implementing, and refining performance measurement frameworks. This role involves analyzing key metrics, driving continuous improvement initiatives, and collaborating with cross-functional teams to enhance productivity, effectiveness, and overall business outcomes.
Align Technology's market opportunity and value proposition are strong, and we are continuing to execute our strategies to increase adoption and utilization of our products and services worldwide.
Role expectations
In this role, you will...
As a Senior Performance Effectiveness Partner, you will
1. Performance Measurement & Optimization
Develop and implement
performance metrics, KPIs, and dashboards
to track business and sales effectiveness.
Analyze
productivity, revenue, and operational efficiency
data to identify trends and areas for improvement.
Conduct
benchmarking
to enhance performance strategies.
2. Process Improvement & Strategy
Identify
bottlenecks and inefficiencies
in business operations and propose data-driven solutions.
Work closely with sales, finance, and local sales effectiveness teams to enhance
effectiveness and productivity.
Lead
continuous improvement projects
to optimize workflows and maximize efficiency.
Communicate to markets about the opportunities and gaps and improvements
3. Sales & Incentive Effectiveness
Evaluate and refine
incentive programs
to align with business goals, achievements and motivate sales teams.
Develop
"What-If" scenario models
for sales teams to forecast potential earnings and target achievements.
Ensure
transparency and visibility
in sales performance data and payout calculations.
4. AI & Digital Transformation Initiatives
Leverage
AI, automation, and analytics tools
to enhance performance tracking and reporting.
Partner with global AI teams to implement
AI-driven recommendations
for performance improvement.
Contribute to machine learning developments and insights-driven decision-making.
Support the
digitalization of performance management systems
In this role, you'll need ...
Qualifications & CompetenciesBachelor's degree in sales, business, computer science, related field, or equivalent experience required.
Experience: 8+ years in performance management, sales effectiveness or business operations.
Analytical Competencies: Strong ability to analyze KPIs, sales data and performance trends.
Technical Proficiency: Experience with CRM systems (eg. Salesforce.com), analytical tools, PWBI, and AI-driven platforms.
Communication: Strong ability to present insights and recommendations to stakeholders at all levels.
Collaboration: Experience working with cross-functional teams (sales, finance, sales effectiveness, local teams)
Languages: Excellent command of spoken and written English and business
Mandarin
is preferred.
Continuous Improvement Mindset: Ability to adapt to changing environments with an entrepreneurial outlook, ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
About Align Technology
Your growth and well-being:
At Align, every smile matters. We're committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.
Employee-exclusive discounts on Invisalign products.
Learning opportunities through online learning resources and support for your individual development plans.
Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align's core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another-- ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Want to discover more about
exocad
and
Cubicure
? Click on their names for additional information.
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Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
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