Job Description

:

The officer shall be responsible for the followings:

• Manage product portfolio and roadmap that aligns with CSC\xe2\x80\x99s strategic objectives and meets stakeholders\xe2\x80\x99 requirements
• Lead Digital learning product implementation from conceptualization, getting buy-ins from internal and external stakeholders, to working with teams of developers and designers to deliver products, and continuously improve them
• Champion the internal and external change management for product releases
• Contribute to service journey mapping and business reengineering projects to review and enhance service touch-points and streamline processes to deliver excellent user experience, learning effectiveness and service efficiency
• Manage platform and data products to ensure service delivery meets a high level of service standards
• Partner product owners of internal systems, technology department and system integration office to architect and deliver an integrated and seamless user experience via our digital products.
• Monitor product performance and other developments, identify, analyse and track success metrics.

Job Requirements:

• At least 10 years of experience in the field of technology or digital product management, preferably in a customer-facing environment
• At least 5 years in leading digital product or business technology projects
• Passionate about digital learning solutions such as learning systems, workplace learning approaches and other forms of technology-enhanced learning
• Demonstrated ability to be a key influencer in product strategy
• Analytical and data-driven with good understanding of user experience design principles
• Familiar with agile development (SCRUM, Kanban etc)
• Excellent written and verbal communication skills
• Values teamwork and enjoys working in a fast-paced environment

Salary: $5000-8000

Permanent Position

Location: Buona Vista

Working Hours: Mon - Fri 830am - 6pm

Business Edge