Job Description

Job Title: Senior Product Manager (UX)

Location: Bangalore

About This Role

The Senior Product Manager (UX) at Circles.Life operates at the exciting intersection of Technology, Design and Strategy. You will be in a team responsible for driving the platform product roadmap. You are as much at ease in an industry littered with jargon as you are with exploiting the power of analysis to communicate your views.

As a Pioneer member of our team, your responsibilities include:

• Understand customer journey from an end user and from a business user\'s perspective
• Provide a seamless & delightful experience for end users and business users for them to be able to achieve success in an efficient manner
• Write user stories and detailed product requirements
• Define key success and failure metrics for experience
• Track business levers (KPIs, ROI) and product performance
• Keep customer experience first while developing ways to bolster non-functional metrics such as quality, scalability, reliability and performance of the product
• Drive innovation in product development with a team of world-class engineers
• Deliver high-quality products that exceed expectations and take end-to-end ownership of planning, design, delivery, quality assurance and performance
• Monitor and track product feedback to help in the prioritization of development features
• Act as product champion and establish valuable relationships with key partners and stakeholders

The talent individual would have:

• 8+ years experience with at least 4 years of product management experience
• Fluent in UX design and design tools
• Ability to thrive in a fast-paced and ambiguous environment
• Willingness to constantly learn and adapt
• Curiosity of how things work
• Understanding of data-savvy customer expectations, industry best practices
• Keen interest in keeping abreast of the technology landscape
• Exceptional communication and presentation abilities
• Experience in writing Product Requirement Documents (PRDs) and user stories
• Understanding of platform product metrics such as Time to execute, Effort to perform an action, NPS, Latency
• Clarity in understanding and communicating insights to stakeholders - internal and external
• An understanding of software development lifecycle so that conversations with engineering teams are not hard
• A strong understanding of Agile principles and practices
• Experience with project and product management tools such as JIRA, Trello, monday.com, Confluence, Figma, Balsamiq or other similar tools
• Experience in platform teams as an added advantage

What\'s on offer:

We provide a great environment and platform for employees to build their career. In this role, you can expect:

• Unique opportunity to be a part of innovating the telecommunications industry
• Once in a lifetime chance to help shape a brand from the ground up
• Exposure to the fast-paced world of high-tech start-ups
• Attractive experience and compensation
• Working with passionate, smart and driven colleagues in a vibrant environment

To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Circles.Life