Job Description

ABOUT US

: With 18 years in operation, SmartOSC is an industry-leading digital transformation agency of 1000+ experts across countries, including Vietnam, Australia, Singapore, Japan, Thailand, Indonesia, Korea, the US, and the UK. Deep experience across most enterprise platforms and technology stacks has made SmartOSC a trusted partner for leading brands and financial institutions worldwide.

With a "people-centric" strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.

For additional information about SmartOSC, please visit: https://www.smartosc.com/

1. RESPONSIBILITY

Project Management & Governance

? Own and manage the full project lifecycle: scope, schedule, and budget.

?Develop and maintain the master project plan, including WBS, key milestones, and deliverables.

? Facilitate meetings with both offshore and client teams.

? Proactively manage risks, dependencies, and change requests to maintain control over timelines and budget.

Client & Stakeholder Management

? Act as the primary on-site contact with clients, working daily from the client's office.

? Provide regular updates and reporting to clients and internal senior stakeholders.

? Manage clients' expectations across departments and seniority levels; resolve escalations swiftly.

? Gather feedback, negotiate priorities, and align roadmap changes as needed.

?Identify early signals for upsell and cross-sell opportunities in partnership with SmartOSC's account team.

Team Coordination & Process Enablement

? Apply Agile, Scrum, or Hybrid delivery models depending on project needs.

? Support the offshore team with backlog prioritization, resource planning, and process coaching.

? Compliance & Security

? Ensure adherence to SmartOSC, The Client, and Monetary Authority of Singapore (MAS) compliance, security, and governance policies throughout the project.

2. REQUIREMENTS

? Minimum 5 years managing software projects; experience in banking/fintech.

? Hands?on experience with Backbase or similar digital banking platforms (Temenos Infinity, Mambu, etc.) is highly preferred.

? Solid grasp of SDLC, Agile/Scrum, DevOps, and change/risk management.

? Experience collaborating with offshore teams based in other countries/regions.

? Excellent negotiation, communication, and presentation skills.

? Ability to interpret technical documents, ask the right questions, and relay clear requirements to the Offshore development team.

? PMP, PRINCE2, or CSM certification is a strong advantage.

? Willing to work full?time on?site in Singapore

What will you get?

? Work in an international environment with teams located in 7 countries.

? The deep insight of E-commerce, digital banking and enterprise-level retailers in various countries: Singapore, Thailand, the US, UK, Australia.

At SmartOSC, we offer the best to your values:

? Attractive salary package

? Performance review twice a year.

? Working in one of the largest Ecommerce Agencies in South East Asia- Professional English environment.

Please submit your CV to kiennt4@smartosc.com with the following information:

? Job Application Letter with "

Project Manager - Singapore

" in the subject line.

Updated CV in English, including your contact e-mail, phone number

Job Type: Full-time

Pay: Up to $13,000.00 per month

Benefits:

Additional leave Employee assistance programme Flexible schedule Health insurance Professional development Work from home
Work Location: In person