Job Description

Job: Retail Banking

Primary Location: Asia-Singapore-Singapore

Schedule: Full-time

Employee Status: Permanent

Posting Date: 24/Apr/2023, 8:25:05 AM

Unposting Date: 24/May/2023, 10:59:00 PM

The Role Responsibilities

• Business Banking (\xe2\x80\x9cBB\xe2\x80\x9d) within Standard Chartered Bank aims to provide companies with turnover of up to US$50mio in Singapore a suite of product that meets their financing requirements.
• As a Relationship Manager, in addition to providing team support to your counterparts, you will be expected to actively develop the accounts within your own portfolio to meet and exceed quarterly sales targets as stipulated in the \xe2\x80\x9cQuarterly Scorecard\xe2\x80\x9d as well as ensure that relationships managed by yourself consistently comment on how amazing your service is.

You must have, or be prepared to quickly demonstrate a keen understanding of:

• All the products available to the clients, including all cash management, loans, trade, investments, insurance, and hedging solutions;
• An ability to recommend and place the appropriate product to maximize the clients affinity to the bank;
• An ability to structure, articulate, and recommend alternative structures in the products above within cash and credit programs;
• How to appropriate price products and recommend adjustments based on credit and other risks;
• The relationships that you manage and positioning of those businesses that allow them to generate consistent profits
• An ability to place the full range of products across at least 20% of your customers.

Key Responsibilities

• Ensure that you are adequately equipped to advise clients to deliver the premium service expected.
• Manage portfolio of client relationships within to ensure quarterly new revenue growth increases at the expected rate accorded to your seniority/ rank.
• Prospect and on-board new client relationships to grow the bank\'s revenue base, and include this relationship within your portfolio when you feel that there are further growth opportunities.
• Deliver the full range of the products available to clients and ensure that you are adequately equipped to advise clients in your delivery of the premium service expected.
• Ensure that there you abide strictly within the code of conduct expected of you within the bank, and demonstrate alignment with the values of the bank.
• Support your colleagues to jointly strive to grow the business to outperform as a team

Performance Measures To achieve New Sales Revenue (NSR) targets through New-to-Bank client acquisitions, and active cross-selling of BB products

• To ensure delivering the targets for yourself in terms of NTB and New Sales submissions
• Manage portfolio of client relationships within your portfolio to grow revenue from the portfolio at a 50% compounded annual growth rate.

Portfolio Measures

To ensure complete compliance and quality of work that meets internal and regulatory requirements.

• Bank\'s interest must be protected at all times. Raise any risk concerns in writing immediately to seniors. Ensure Bank\'s is never at risk from your action, or inaction.
• Compliance with all the Bank\'s policies without any delays.
• To engage relationships to ensure that:

• At least 40% of your relationships use SCB as their primary bank; and
• At least 50% of your relationships use SCB as the secondary bank.
• To engage Product team to provide banking services at corporate and individual level. Drive cross product sales of all the Bank\'s products and services for corporate and personal level.
• On a reasonable basis, to revert to all customer queries within 1 business day.

Competencies

• Familiar customer due diligence processes including FATCA and CRS adherence.
• Familiar with working capital financing cycle and products for operating entities.
• Keen understanding of adherence to credit underwriting requirements.
• Knowledge of competitive environment in order to position Bank\'s products appropriately.
• Negotiation and closing skills.

Work Ethic

• Punctual at work and when visiting customers.
• Self-driven, self-motivated, and a pro-active approach toward resolving issues.
• Responsive, contactable and accountable to clients and internal stake holders.
• Team player ready to grow business, and ready cover team members\' duties as necessary.
• Appropriate dressing that must meet Bank\'s standards.
• Self-driven, self-motivated, and a pro-active approach toward resolving issues.

Our Ideal Candidate

• Bachelor\'s Degree

Role Specific Competencies

• Familiar with customer due diligence processes including FATCA adherence.
• Knowledge of competitive environment in order to position Bank\'s products appropriately.
• Familiar with basic working capital financing cycle and products for operating entities.
• Keen negotiation and closing skills.
• Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others.
• Knowledge of organizational strategies, tools and techniques for understanding the needs of customers; ability to utilize these to create additional sales.

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. -

Additional Information

Career Level

Not Specified

Qualification

Not Specified

Job Type

Full-Time

Job Specializations

,

Company Overview

Standard Chartered is a leading international bank, with more than a 150-year history in some of the world\'s most dynamic markets. We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East.

With more than 1,100 branches and offices in 68 countries, we offer exciting and challenging international career opportunities.

Additional Company Information

Registration No.

201224747C

Company Size

More than 5000 Employees

Average Processing Time

30 days

Industry

Banking / Financial Services

Singapore Post