Job Description

About Us
Cisco AppDynamics is the Full Stack Observability company. We enable customers with real-time insights into applications, servers, networks, security, business KPIs, user experiences, and more. This helps our customers rationalise and improve their complex and often geographically disparate architectures, accelerating their digital transformation from a reactive to a proactive culture. We make the digital world work. Our vision is to empower people and machines to continuously advance business performance to benefit everyone.
Cisco was voted #1 best company to work for by Fortune 100 best places to work!
We are FSO. We are Cisco. The Bridge to Possible.

About the Role
You will be responsible for providing world class full customer lifecycle sales technical support to the sales team. Working directly with customers you will be the subject matter expert on application performance management and AppDynamics. You will be responsible for delivering product demonstrations that directly address customer pain and emphasise AppDynamics\' industry leading APM solutions. During the sales cycle, you will lead the proof of concepts, demonstrating AppDynamics\' ability to meet and exceed customer requirements, often in the customer\'s production environment. Finally, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers\' success.
You will work on a range of accounts from top Enterprises to exciting small-medium business and startups.

About You
To be a successful, you don\xe2\x80\x99t need to have experience as a sales engineer. Anyone with a desire to be in customer-facing role and can demonstrate a passion and a curiosity for solving technology and business problems can be successful. You are ambitious, self-motivated, and ideally have experience with performance management technologies and techniques and cloud native architecture.

Other qualifications we are looking for include:

• 5+ years relevant experience of which 3-5 years\xe2\x80\x99 experience working with at least one of the following languages: Java, .NET, PHP, JavaScript
• 1+ years experience working with IaaS and PaaS offerings in one or more of the following cloud service providers: Azure, AWS, GCP.
• Conceptual knowledge of cloud native architecture.
• Excellent communication and presentation skills.
• Passionate about technical sales and working with customers.
• Ambitious and self-motivated with a high emotional IQ.
• Experience and competence working at OS command lines including Unix, Linux and Window command prompts.
• Experience with Unix/Linux/Windows shell scripting.
• Knowledge of basic networking components and concepts. Ability to troubleshoot basic networking issues that may prevent communication between hosts.
• Experience with web servers and common relational databases used in today\'s application architectures. Ability to understand SQL.
• Ability to work on multiple opportunities concurrently.
  

Desired Experience & Skills:

• Experience with application performance management technologies and techniques.
• Experience with Docker, Kubernetes and/or OpenShift.
• Conceptual knowledge of OpenTelemetry and, more broadly, Observability.
• Experience with common .NET web application architecture frameworks, distribution mechanisms and messaging components such as ASMX, WCF, MSMQ, etc.
• Experience with common Java web application architecture frameworks, distribution mechanisms and messaging components such as servlets, struts, Spring, EJB, web services, RMI, JMS, MQ-Series, etc.

Why You\'ll Love Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here\xe2\x80\x99s how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we\xe2\x80\x99re \xe2\x80\x9cold\xe2\x80\x9d (30 years strong!) and only about hardware, but we\xe2\x80\x99re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do \xe2\x80\x93 you can\xe2\x80\x99t put us in a box!
But \xe2\x80\x9cDigital Transformation\xe2\x80\x9d is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don\xe2\x80\x99t care. Tattoos? Show off your ink. Like polka dots? That\xe2\x80\x99s cool.

#LI-SW1
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate\'s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.