Company Description
"Why work for Accor?
Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel perfectly located in the heart of Bugis. Ideal for both business and leisure travellers, our 534 refurbished rooms offer modern comfort and convenience. With four MRT stations nearby, Bencoolen, Bugis, Rochor, and Bras Basah. You'll enjoy seamless access to popular destinations like Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, Bugis MRT provides a direct link to Singapore Changi Airport, making your travel even more effortless. Experience a refreshing stay in a prime central location.
The Senior Sales Executive helps drive hotel revenue by promoting the property and other chain hotels in the region. The role requires sales skills, a results-driven approach, and the ability to build lasting client relationships.
Promote the hotel and chain properties within the assigned territory, targeting key clients and commercial accounts
Achieve and exceed hotel budget targets and individual KPIs, including room nights, meeting room revenue, ADR, and occupancy
Develop, maintain, and strengthen relationships with existing clients while actively pursuing new business opportunities
Conduct strategic sales visits, site inspections, and presentations to prospective clients to secure contracts
Forecast business volume based on hotel occupancy, seasonal trends, events, and market dynamics
Maintain accurate and up-to-date client, company, and contact information in the PMS (Anais system)
Gather and communicate competitor and market intelligence to support informed decision-making.
Negotiate contracts and rates, ensuring proposals are documented accurately and aligned with company strategy
Provide high-quality after-sales service, addressing client feedback and collaborating with internal departments as needed
Mentor and support junior sales team members, contributing to overall team performance and professional development
Qualifications
Bachelor's degree or diploma in Hospitality Management, Business, or a related field
Minimum 4-5 years of proven hotel sales experience, preferably in a similar capacity
Strong record of new business acquisition, relationship management, and revenue growth
Excellent communication, presentation, and negotiation skills
Solid knowledge of industry trends, market dynamics, and competitive landscape
Advanced organizational skills, with the ability to prioritize and manage multiple accounts
Proactive, results-oriented, and adaptable to changing business needs
High level of professionalism, integrity, and commitment to ethical conduct
Exceptional customer service skills, with a strong focus on client satisfaction and retention
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