Date: 18-Jul-2022
Location: Singapore, Singapore
Company: Singtel Group
The Senior Sales Manager is responsible for driving NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the telecommunications industry. He/she is expected to build deep and trusted business relationships with the key clients to seed and grow future opportunities.
Beyond managing his/her own sales, sold margin and Business Centre’s revenue achievements, he/she also act as trusted client advisors, bringing together the right NCS team with the relevant expertise and thought leadership to coordinate pre-sales, professional services, and support resources to drive successful solutions for clients.
Reporting to the Client Service Lead, he/she will work closely with different teams across NCS such as the Client Service Units, Lines of Businesses (LOBs), NEXT Services. He/she will work with the teams to define the solution offerings & value propositions to maximise NCS’ win probability in each and every opportunity. This is achieved by him/her having a deep understanding of the business needs of the clients and working within the CSU and across the LOBs to strategies new growth plans. Key Responsibilities:
Lead and grow his/her portfolio of accounts space through strong engagement with key decision makers by selling NCS solutions to the target customer base
Have a strong understanding of the latest technology trends and the business needs of the clients, thus being able to coordinate across functional teams within NCS to bring the right winning team to drive successful solutions and contract closure
Meet sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided by NCS
Manage and coordinate contract terms and conditions internally and externally
Manage and build relationships at all levels with the designated clients that he/she is in charge of. Business travel within Asia is expected on a regular basis.
Develop value prepositions and negotiate successfully to close deals
Develop a good understanding of the organisation’s products and services to coordinate pre-sales requirements
Drive profitable wins focused on NCS’ core capabilities and growth strategy
Coordinate and partner across functional teams and Lines of Businesses (LOBs) within NCS to strike innovative deals, get orders provisioned and meet the customers' service expectations
Provide one-stop experience to customers regarding all NCS services.
Requirements:
University Degree/ Polytechnic Diploma
Background in Computer Science or Computer Engineering is a plus
Presales Experience in ICT services preferred
Knowledge of Commercial arrangements
ICT Practitioner preferred
Good interpersonal and communication skills
Experience in managing multiple stakeholders preferred
Dynamic and able to adjust in a fast-paced environment
Able to deal with ambiguity
Sales skills
Negotiation Skills
Presentation Skills
Deal Maker skills
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