Job Description

R
esponsibilities: -
S

ales Enquiry & Sample Management Process
M

anage end to end process from sales enquiry to processing of orders and till products are delivered to customer. S
ubmission of hi-res images and other required documents to customer for uploading onto their website portal P
reparation of product assortment deck and share with Key account promptly K
ey liaison with supplier to ensure product samples are arranged to customers. T
rack and update samples delivery progress - follow up timely on samples review F
ollow up on all customer's product queries with supplier/regional team and provide timely feedback P
repare and process sales quotations (Item agreement), obtain management's approval and send to customers O

rder processing & Price Encoding
O

nce purchase orders are received, to ensure checking and verifying all information (i.e: delivery shipment window, port of loading, qty, net sales etc) with supplier accurately. R
equired to maintain price coding and item creation in the system so that planner can process PO to supplier M
aintain detailed records of all sales-related documentation and transactions. E
nsure timely order entries and track delivery progress. Q

uality Testing & Packaging Matrix Management
M

anage end to end process of QC testing requirements for ordered products by liaising with suppliers, customers, MTS/SGS counterparts. W
ork with marketing teams to create packaging carton graphics required for shipment W
ork closely with suppliers to ensure customisation of packaging matrix is communicated accurately for shipment requirements M

arketing Expenses Submission and Tracking
A

ccurate and timely tracking of documentation for marketing expenses by each customer. P
rocess documentation by seeking management's approval and revert timely to customers. E
nsuring all information uploaded accurately in SAP Docuware so that Finance team can process payment and deduction timely. C

ross-Functional Coordination & Other Duties
A

ct as liaison between sales, logistics, marketing, and finance teams to ensure smooth workflow. C
ommunicate with clients on product availability, delivery timelines, and order updates. H
andling of customer's complaints for defective returns. W
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