Job Description

About Us

At Holiday Inn\xc2\xae Hotels & Resorts, our job is to bring the joy of travel to everyone. That\xe2\x80\x99s where you come in. When you\xe2\x80\x99re part of the Holiday Inn Hotels & Resorts brand, you\xe2\x80\x99re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest\xe2\x80\x99s experience an enjoyable one.

Your Day-to-Day -

Responsible for implementing safety and security policies in accordance with InterContinental Hotels Group standards. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

FINANCIAL RETURNS:

• Provide escort duty for money transfers to the General Cashier\xe2\x80\x99s office or bank as required
  

PEOPLE:

• Maintain the security system
• Monitor staff clocking on and off duty and staff restroom keys
• Maintain a vigil on the closed circuit TV system and inform security officer on patrol duties of any unusual happenings
• Conduct regular locker checks in line with Hotel\xe2\x80\x99s policy
• Check all packages and passes of employees entering and leaving the building
• Provide escort duty for money transfers to the General Cashier\xe2\x80\x99s office or bank as required
  

GUEST EXPERIENCE:

• Responsible for the safety and security of guests, employees, and establishment needs
• Maintain 24-hour surveillance of those areas that are frequented by guests and all work areas
• Be alert for any unusual packages, guests, or vehicles and advise your superior of the same
• Be thoroughly familiar with the property layout, design, entry, and exit points
• Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thoroughfares
• Enrolled in a job productivity program as part of job enlargement
• Completion of one week OJT program with Front Office, Bell Services & Concierge
• Minimal coverage duties at Concierge of 4 hours per week
• Assist in sending newspapers to the guest rooms (night shift)
• Sending guests\xe2\x80\x99 baggage to guest rooms
• Coverage at driveway/lobby during peak period
• Facilitate group arrivals
• Other tasks in Front Office, Bell Services, and Concierge when required

RESPONSIBLE BUSINESS:

• Report to the Manager all hotel property deficiencies and safety or security hazards
• Initiate action to improve a hazardous situation immediately
• Implement procedures for security and emergency incidents
• In the event of a fire, be thoroughly familiar with and guided by the hotel\xe2\x80\x99s emergency plan
• Be familiar with the location of fire alarms and fire fighting equipment
• Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding, and housekeeping to ensure the hotel\xe2\x80\x99s key control policy is adhered to and report discrepancies
• Ensure checks are conducted on the fire panel, fire hose real outlets and fire barriers, and all other safety equipment and ensure that all are in good working order and report to the Safety Manager any item of equipment which is faulty
• Ensure the hotel alarm system is in good working order
• Maintain a good working knowledge of the following:
• The hotel switchboard and payment system
• The control points and the working of the hotel\xe2\x80\x99s gas and air conditioning system
• The hotel\xe2\x80\x99s fire indicator board, fire wardens\' telephones, and public address system
• Maintain a daily log of incidents
• Carry out monthly fire inspections
• Maintain a good knowledge of the liquor act and criminal code
• Prevent gambling on hotel premises
• Prevent Sabotage of hotel premises
• Ensure all outlets, fridges, cupboards, etc are fully secured when not in use or unattended
• Ensure no undesirables loiter in or around the hotel premises
• Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed
• Coordinate functions with other security staff or Police and other government Securities and promote goodwill with them
• Be correct, secure, and courteous in handling any disciplinary or criminal case
• Ensure that the safety control office is never left unattended
• Perform other duties as assigned

What do we need from you -

• 1 year of experience in Security, preferably from the Hotel industry
• Good teamwork

What we Offer In return for your hard work, you can look forward to a highly competitive salary and benefits package \xe2\x80\x93 including:

• Duty meals
• Birthday Leave on your birthday month
• Monthly LOVE Hour
• Extensive coverage of Medical, dental & optical benefits
• Insurance Coverage
• F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow opportunities
  

What\xe2\x80\x99s more, because your career will be as unique as you are, we\xe2\x80\x99ll give you all the tailored support you need to make a great start, be involved, and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG\xc2\xae family of brands, you\xe2\x80\x99ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we\xe2\x80\x99ll make sure you\xe2\x80\x99ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com

Employability Partner: NTUC\xe2\x80\x99s e2i (Employment and Employability Institute)