Job Description

We are seeking an experienced

Senior Salesforce Solution Architect

to lead the design and delivery of scalable, high-performing Salesforce solutions that align with business goals. In this role, you will act as the strategic technical lead across complex Salesforce implementations, integrations, and custom solutions--bridging business needs and technical execution.

Key Responsibilities:

Solution Design & Architecture

Define end-to-end architecture and solution design across Salesforce clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, CPQ, etc.). Translate business requirements into secure, scalable, and extensible Salesforce solutions. Ensure architecture adheres to Salesforce best practices, governance standards, and performance guidelines.

Integration & Data Strategy

Design integration patterns between Salesforce and external systems (e.g., ERP, data warehouses, third-party platforms) using APIs, middleware (e.g., MuleSoft), or ETL tools. Define data models, migration strategies, and master data governance across platforms.

Technical Leadership

Guide technical teams including developers, admins, and third-party vendors throughout the full solution lifecycle. Conduct code reviews, solution validations, and architectural assessments to ensure delivery excellence. Serve as an escalation point for complex technical issues.

Stakeholder Engagement & Strategy

Partner with business stakeholders, product owners, and other architects to align Salesforce solutions with broader enterprise goals. Provide thought leadership on Salesforce capabilities, roadmap, and innovation opportunities. Lead technical workshops, architecture boards, and solution presentations.

Continuous Improvement

Stay current on Salesforce platform updates, new features, and ecosystem tools. Evaluate and recommend new AppExchange solutions, development frameworks, and architectural enhancements. Drive optimization and post-deployment improvements to ensure long-term solution sustainability.

Education & Experience

Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related field. 12+ years of experience in CRM solution architecture, with at least 5 years in Salesforce platform design and implementation. Proven track record of leading at least 2 large-scale end-to-end Salesforce transformation projects.

Skills & Competencies

Expertise in Apex, Visualforce, Lightning Web Components, SOQL/SOSL Solid understanding of Salesforce data model, sharing/security model, governor limits Experience with DevOps tools (e.g., Copado, Gearset), CI/CD, and Agile methodologies * Strong problem-solving, communication, and stakeholder management skills