Job Description

Site Name: Singapore - Tuas
Posted Date: Nov 28 2023
The Senior Shift Supervisor / Shift Supervisor will support the set-up of the end-to-end production operations within the manufacturing facility so as to achieve productivity targets and objectives in a reliable, efficient and cost-effective manner, and meeting Quality and Health, Safety and Environment (HSE) regulations and other regulatory standards. The Senior Shift Supervisor / Shift Supervisor is a First Line Leader (FLL) serving the following key functions: 1. Management / Supervisory of the team of biotechnologist

• Leading the team in completion of operation steps, delivery of batches and project deliverables
• Provide guidance to the team of biotechnologists
• Take sound technical decision with respect to process issues occurring on the shopfloor

2. First Line Technical Expertise

• Provide technical expertise on the shopfloor to the team of biotechnologists
• Assist in troubleshooting and investigation of issues that happened on the shopfloor
• Ensure the development of technical competency of biotechnologists
• To provide process and technical support in transferring operations and technology for Hepatitis B (HBV) drug substances product manufacture from current production site in Belgium RX59 to Singapore (SG) Tuas.

This role reports to the Operations Lead and will support him/her in any other tasks assigned.

Responsibilities

1. Operations Management

• Responsible to support the set-up of the end-to-end production operations within the future manufacturing facility. Manufacturing activities include:
  • Preparation and Supply of media, buffers and materials
  • Manufacturing of intermediates and drug substance
• Optimize the utilization of capacity and manufacturing resource with sustain efficiency in:
  • Facility
  • Manpower
  • Process
• Adhere to cGMP and safety requirements
• Meet project milestones and deliverables, e.g: Participate & Execute Commissioning and Qualification activities Small equipment sourcing and material introduction Collate process information to support process design Design and draft relevant document, e.g SOP, Checklist, OJT and WRA
• Identify areas for improvement and participate in continuous improvement projects to enhance operational effectiveness and efficiency
• Carry out other related duties as assigned by N+1

2. Planning / Schedule

• Adherence to project timeline

3. Management

• Ensure the morale, discipline and well being of the team are well managed and taken care of
• Ensure timely intervention and escalation of any potential conflicts and misunderstanding between team members
• Monitor, plan and coordinate resources to ensure effective utilization of operational staff
• Conduct performance review and development discussion sessions to provide timely performance feedback to N-1 as well as supporting individuals in team to achieve career aspiration
• Ensure team performance in delivering project deliverables
• Ensure in place in use of GSK Production System (GPS), e.g Tier 1 board with KPI adherence, with the team
• Ensure Capacity Management (CAPMAN), Continuous Improvement (CI), issues reporting and escalation, etc are in place in use for the team
• Act as backup to run the process on the shopfloor when there are manpower shortages

4. Leadership (Senior Shift Supervisor)

• Coach and provide guidance to the Shift Supervisor / biotechnologists in the production team in their execution of tasks
• To assist the Operations Lead in ensuring the quality and delivery of tasks

5. Technology Transfer

• Participate in new technology and / or new process transfer

6. Environment, Health, Safety and Wellness

• Ensure safe and secure operations in the facility
• Identify and resolve potential safety issues or risks together with the team
• Support and facilitate safety audits and follow up on the recommendations and Corrective Actions (CAPA)
• Responsible as the primary work permit approver for respective area

7. Training and Development

• Ensure that all biotechnologists are trained in accordance to the training matrix
• To provide support and guidance to new joiner, ensuring their smooth transition to the new environment
• Develop oneself as process Subject Matter Expert (SME)
• Guide junior employees to ensure knowledge transfer for business continuity
• Assist in conducting on-the-job training of the team

8. Interface with Other Department / Team

• Develop good relationship within the team and with other departments (including MSAT, QA, QC, TS, etc) to ensure timely delivery of objectives

Knowledge, Skills & Experience

• DIPLOMA / DEGREE in any Engineering and Science related discipline
• At least 10 years of experience in a pharmaceutical manufacturing plant as manufacturing technician or graduate with minimum 4 years of relevant working experience
• Basic knowledge of cGMP and Safety issue management
• Knowledge in SAP transaction
• Knowledge in biotechnology equipment
• Good troubleshooting skills
• People management skill
• Effective communication skill
• Effective organization skill
• Continuous improvement mindset
• Strong conflict management skill

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