Job Description

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!



Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.



We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.



Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!



DESIGNATION : Senior Social Worker



RESPONSIBILITIES

The Senior Social Worker (SSW) is responsible for facilitating change and improving the lives of individuals, families, community facing transitional challenges through the provision of direct services.



SSW will act professionally and be accountable to both the client and the organization to ensure that intervention plans are developed and implemented based on professional judgment and knowledge. Furthermore, SSW will supervise social workers and case workers to ensure that services are delivered in accordance with organizational standards. SSW will also be in responsible for handling high-risk client cases.



Programme Development and Implementation


Coordinate the allocation of resources for programme execution. Supervise and approve case assessment and outcome plans, and case closure. Provide consultations for assessment of cases with risk issues. Support or co-lead review of complex and risk cases in the company. Follow MH's service framework to develop and implement casework, groupwork and community-based activities. Track and ensure the fulfilment of work plan KPIs. Develop and implement promotional strategies to drive participation. Identify possible barriers and provide solutions to programme participation, and areas of improvement in reviewing effectiveness of programme

Team Leadership and Coordination


Provide overall leadership and regular supervision to staff on their workload and administrative issues. Guide staff to reflect on their work and support them in their professional development. Provide mentorship to team members on best practices. Collaborate with colleagues and external partners to gather insights.

Stakeholder Management


Organise stakeholder engagements with team members, clients and/or stakeholders. Oversee, organise and implement community outreach event/roadshows. Maintain good relationships with team members, clients and/or stakeholders. Establish links and partnerships with relevant agencies to determine programme requirements and relevance. Link up of community resources.

Compliance


Consolidate status of KPIs to Reporting Officer periodically. Monitor and track expenditure to ensure it is within the budget. Track operational KPIs to ensure that the KPIs are met with the given timelines as per funding agencies' requirements.

Monitoring and Evaluation


In charge of the analysis and review of the collated data, and monitoring of the team's progress and performance. Lead performance evaluation across programmes to ensure alignment with divisions and organisational goals. Oversee the training and professional development of the CREST staff team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model of CREST. This includes ensuring all new/existing staffs are clear on their job scope and responsibilities.

Ad-hoc Duties


Co-oversee with HOD/Heads in all operational and administrative matters. Lead key projects. Provide any support as assigned/required.




QUALIFICATIONS

Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution.



OTHER INFORMATION

Relevant Experience


At least 3 - 5 years of casework experiences Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage

Competencies


People-oriented and have good interpersonal skills Excellent oral and written communications skills Analytical ability & problem-solving skills Ability to be flexible/ creative in devising alternative solutions to issues Committed and can-do attitude Effective report writing skills * Team Player