Job Description

Founded in 2012, H2O.ai is on a mission to democratize AI. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. Its open-source technology is trusted by over 20,000 organizations worldwide - including more than half of the Fortune 500 - H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Singtel, Chipotle, Workday, Progressive Insurance, and NIH.
H2O.ai partners include Dell Technologies, Deloitte, Ernst & Young (EY), NVIDIA, Snowflake, AWS, Google Cloud Platform (GCP) and VAST. H2O.ai's AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, aims to co-create valuable AI applications for all users.
H2O.ai has raised $256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures and New York Life.
About This Opportunity
As a Senior Solutions Architect in H2O.ai Professional Services team you will work closely with Technical teams on the Customer side and Product Engineering, Enterprise Support and Sales teams on the H2O side.
This position is based in Singapore.
What You Will Do
Your primary responsibilities would be to

• Be the trusted solutions advisor for our customers and partners and deliver technical professional services to the customer.
• Own and deliver services that include installation, configuration and integration of H2O Generative AI, Machine Learning, Model Management, and Cloud products in the customer environment/landscape.
• Provide/gather customer feedback to work with the H2O.ai Engineering team for product improvements.
• Translate business cases and requirements into value based technical solutions through the architecture of machine learning workflows and systems from data ingestion to model deployment.
• Architect, design, and implement end to end Predictive and Generative AI Machine Learning and Data Science solutions that help customers realize the value of their investments in H2O.ai products and services.
• Communicate effectively with a diverse audience of internal and external stakeholders consisting of: Engineers, business people, partners, executives.
• Present at meetups and webinars in the Data Science community, and be an integral part of the Maker culture of creating the best products and solutions.

What We Are Looking For

• Bachelor's or a higher education degree in Computer Science/Engineering
• Minimum 5 - 7 years of experience with cloud computing/linux. Data processing pipelines or data intensive enterprise solution experience is a plus.
• Excellent understanding of system engineering concepts and good command of working in a linux based environment (OS fundamentals etc). Ubuntu and CentoOS/RHEL mainly.
• Excellent understanding and implementation experience of one of the top 3 cloud ecosystems (AWS, Azure, GCP)
• Excellent understanding and implementation experience with containers and container based orchestration frameworks and leveraging them in the development/solutioning process. Kubernetes and Docker knowledge must have. Virtualization knowledge (vagrant etc.) is a plus.
• Good understanding and implementation/integration experience of LDAP, OAuth, OpenID, SSH, TLS, network connectivity, firewalls etc that are required in any enterprise grade service architecture/solution
• Experience in Python, Java, or Bash scripting is a must have. Go, R, Groovy, Scala are a plus
• Experience of working in a direct customer facing environment, providing technical services
• Excellent communication skills (verbal and written, English language). Additional languages are a plus.

How to Stand Out From the Crowd

• Amicable attitude. Aptitude to independently investigate and find solutions to technical problems; urge to learn/master new technologies. Maker mindset.

Why H2O.ai?

• Market leader in total rewards
• Remote-friendly culture
• Flexible working environment
• Be part of a world-class team
• Career growth

H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis.
H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence.
H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose.
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