Job Description

Company DescriptionWise was launched in 2011 with the vision of making international money transfers cheap, fair, and simple. Today, our multi-currency account helps more than 16 million people and businesses manage their money across the world. Over the past decade, Wise has built a global payments infrastructure that has revolutionised how money moves around the world. Now, with Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly.Wexe2x80x99ve already partnered with 85+ banks, FinTechs and other enterprises, opening up the benefits of Wisexe2x80x99s payments infrastructure to millions of their end customers around the world. Now wexe2x80x99re looking to take Wise Platformxe2x80x99s scale to the next level, and we are looking for a Senior Solutions Engineer to join our team in Singapore covering the APAC region to support both new and existing Wisers to achieve their potential in a fast growing team and organisation. You will work across our partners, your own team, Wise Platform and the wider organisation to maximise your teamxe2x80x99s impact.Solutions Engineering at Wise is a post sales role, focussed on working with our integrating partners to enable them to successfully launch a product based on Wisexe2x80x99s products. The role is multifaceted but it has two main responsibilities xe2x80x94 technical delivery of partners and solutioning of complex new integrations. This includes providing technical consulting, designing technical architecture and proposing novel features and how we will build them xe2x80x94 solving for our partnerxe2x80x99s constraints and working internally to influence the product roadmap.As part of this role, you willProvide technical consulting and product guidance to banks and partners integrating Wise, primarily post-saleSupport business development by aiding larger partners requiring novel featuresAssist partners in the implementation phase, defining technical solutions and documenting requirementsParticipate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform teamEnsure partners deliver the best integration within their constraints for an excellent customer experienceCollaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisionsWork on scaling Wise Platform into new regions, overcoming associated challengesImprove integration experience through documentation, APIs, SDKs, code samples, and reference implementationsCollaborate with the technical presales team to support the sales cycle and secure new partnershipsEnhance internal processes to handle multiple integrations in parallelDesign and develop new features for Wise services and expose them on the public API when neededTroubleshoot, test, and resolve technical issues, supporting the API team with complex problemsThis role will give you the opportunity toChoose your own path to success - youxe2x80x99ll have the freedom to define the vision and responsibility for making it happen.Identify problems and unlock opportunities for Wise and partners through technology solutions.Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude.Travel to work with our teams in Tallinn and London as well as visit our partners in EMEA.QualificationsWho you areYou come from a software development background with over 5 years of experience. You have successfully managed both technical and non-technical stakeholders to deliver multiple concurrent technical projects. Additionally, you possess a strong background in solutions engineering.You understand the value of balancing customer centric thinking with technical know-how, and can bridge the gap between business and technical experts.You put the customer above technology, while finding ways to leverage technology to improve the customer experience.You are personable and you are good at stakeholder management. You are able to represent Wise and our values to external partners in a professional way, explaining technical problems and solutions to non-technical audiences.You have experience with RESTful APIs, API Design, Swagger, OpenAPI, OAuth2.You'll be a great fit if you also have:Passion for international finance, foreign exchange, and payment systemsProficiency in multiple programming languages, tech stacks, and cloud providersStrong communication skills in client-facing roles, engaging technical and non-technical stakeholdersAdditional InformationFor everyone, everywhere. We're people building money without borders xe2x80x94 without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.If you want to find out more about what it's like to work at Wise visit .Keep up to date with life at Wise by following us on and .

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