Job Description

Telenor Group is world\xe2\x80\x99s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor\xe2\x80\x99s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations\xe2\x80\x99 teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor\xe2\x80\x99s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the role

The role as Senior Specialist Marketing Services and Customer Care reports to the Category Director - Marketing Services and Customer Care and will be part of the team which is responsible for the spend base, vendors and partners within the Marketing Services and Customer Care area, as well as the interactions with the stakeholders within Telenor Group, Telenor\xe2\x80\x99s local Business Units in Asia & Europe and other clients.

Main tasks

• Contribute to the Category strategy for the Marketing Services and Customer Care area
• Execute end to end procurement process in compliance with Telenor Procurement Manual and Policy
• Perform market and industry analysis to support category strategy
• Contribute in developing and execute on negotiation strategies towards the vendor market
• Execute Supplier Relationship Management (SRM) framework to strengthen our partnership with vendors and maximize value creation
• Contribute on the savings KPI\xe2\x80\x99s as defined for the Marketing Services and Customer Care categories
• Collaborate with user departments to reduce the sourcing process cycle time, improve planning, and
• ensure compliance with policies in order to achieve targets.

• Prepare periodic reports on sourcing activities for the category.
• Maintain an awareness of latest procurement methodology theories
• Support the execution of category sourcing strategy

Profile

To be successful in this role it is believed that you should be a professional eager to develop yourself within strategic sourcing. You should have an academic understanding of category management, strategic sourcing, Marketing Services and Customer Care categories.

The ideal candidate should have knowledge and previous experience in Nordic or South East Asia telecommunication market.

To enjoy this role and succeed in it you would need to be/have:

• Strong business knowledge in telecommunications landscape
• Foresee business risks related to the role, highlighting to leadership and work towards mitigating these risks in best manner
• Strong knowledge of sourcing and procurement methodologies and concepts in the Marketing Services and Customer Care industry
• Knowledge of sourcing techniques and demand management
• Knowledge of strategic sourcing techniques
• Strong analytical & systems thinking capabilities
• Knowledge and experience in stakeholder and partner/supplier relationship management
• Highly creative and innovative problem-solving mindset
• International project and process management knowledge and experience is an added advantage
• Strong ability to communicate and interact effectively (verbal, presentation, facilitation & listening modes of communication) across organizational and cultural boundaries, internal and external
• Action oriented and solution minded team player with high degree of self-management, able to work with a high degree of execution power and passion
• Broad experience with common data processing tools, e.g. Excel, Power BI, Coupa, Monday.com etc.
• Result oriented, demonstrating excellent collaboration abilities
• Demonstrate commitment, maturity, flexibility and speed in response to business and challenges
• Commercial and negotiation skills

Qualifications & Experience Requirements

• University degree, preferably within business administration, marketing, economics, finance, or procurement
• PMP, CIPS qualification is a plus
• At least 5-7 years of experience within Markets procurement or within the advertising industry
• Application of procurement best practices and supplier negotiation at executive level
• Experience from industry platforms, such as MRM platforms, DBM, GA360, Adobe, Sitecore, Adform, Adwords is a plus
• Experience with SEO and/or ASO and SEM is a plus
• Understanding of COPC Standard is a plus

Telenor