Job Description

Job FunctionInformation TechnologyJob SummaryThe Senior Engineer - Infrastructure (Information Technology) supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team\'s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. He/She identifies and resolves highly complex or specialised issues that may require the establishment of new techniques and processes. He/She anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
He/She applies a critical and analytical approach to resolving technical problems. He/She works well with his team and is able to guide them to ensure infrastructure projects are well implemented.Job Responsibilities/Key Tasks(External)Support infrastructure planning and design

• Assist with the planning and design of infrastructure systems
• Assist with the documentation of infrastructure design and planning activities and decisions

Support infrastructure operations

• Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
• Align infrastructure operations with agreed service agreement standards

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve infrastructure incidents

• Perform problem and/or issue identification and resolution
• Assist with the simulation of user problems to resolve operating difficulties
• Follow up with users to ensure problems or issues have been resolved
• Recommend system modifications to reduce user problems

Job RequirementsProfessional Qualifications & Relevant Experience

• Bachelor\'s Degree (or equivalent professional qualifications) in a relevant field

• 3-5 years of relevant experience will be preferred

• Prefer candidates with Microsoft Azure experience

• Singaporean only

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